Anna Harris Email & Phone Number

Budapest, Hungary

I am serving as a focal point in our interactions with Physicians, Healthcare Professionals and Patients. Aiming for the highest to ensure a satisfying and rewarding experience to our Members while they participate in our wide range of exciting activities.

Budapest, Hungary

In this role I was tasked with a wide variety task in the following areas:-Coordinating the Customer Service Team-Providing Direct Customer Support-Reviewing and Resolving Escalations-Evaluating Team Members-Support Process Improvement-Training New Hires

London, England, United Kingdom

My duties included:Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant messageInvestigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty productsMaintain thorough and accurate customer service recordsKeep confidential records and financial information private and… Show more My duties included:Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant messageInvestigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty productsMaintain thorough and accurate customer service recordsKeep confidential records and financial information private and secureLearn how to use database systems and technology to deliver great customer careLiaise with company suppliers to arrange collections, deliveries item repairs, correspondence and email management as neededWork as part of the sales team to drive positive company sales resultsHelp customers register online and process their ordersCheck product availability for customer orders and order or restock items if necessary to satisfy the customerAssist financial department with customers on security checks, accounting enquiries or flagged accounting issues raised by the customerCommunicate with customers about their orders, including any delays or changes in delivery Show less