Anna Hayes Email & Phone Number

Togo, Africa

Assisted a multidisciplinary medical team in providing essential healthcare services to underserved communities in Togo, Africa.Collaborated with physicians, nurses, and other healthcare professionals to deliver comprehensive patient care.Conducted vital sign assessments, administered medications, and assisted with minor medical procedures under the supervision of licensed medical staff.Contributed to patient education efforts, explaining treatment plans, medication instructions, and basic health and hygiene practices to improve community health awareness.Maintained accurate and up-to-date medical records, ensuring patient information was properly documented and organized.Played a pivotal role in organizing and participating in health screenings, vaccination campaigns, and health promotion workshops within local communities.Demonstrated cultural sensitivity and effective communication skills while interacting with patients from diverse backgrounds, fostering trust and rapport.Assisted in translating between patients and medical staff, facilitating smooth communication and understanding.Administrative Support:Managed patient appointment scheduling, ensuring efficient patient flow and minimizing wait times.Handled medical records management, including filing, organizing, and updating patient files, contributing to enhanced clinic efficiency.Assisted with insurance verification, billing, and payment processing, ensuring accurate and timely financial transactions.

Greensboro, North Carolina, United States

Taught water safety to individuals and groups of swimmers.Improved response times through simulated training, using life-like dolls to enhance identification and first aid skills.Prevented inexperienced swimmers and small children from accessing restricted areas.Supported parents in keeping kids safe by educating each other on hazards and safety behaviors.Developed a strong support network for swimmers by partnering closely with fellow lifeguards to create a safety network.Delivered wound care, basic first aid, and respiratory support to injured swimmers.

Remote

Typing, compiling and preparing reports, presentations, and correspondence Acting as the first point of contact, dealing with correspondence and phone calls Assisting with time management

Greensboro, North Carolina, United States

Resolved customer concerns and handled requests with utmost professionalism.Monitored dining rooms for seating availability, service, safety, and guests’ well-being.Took reservations by phone and in person, providing helpful, accurate responses to inquiries.Served food and drinks to guests.