• Managed synchronous reference services in-person and online for students, faculty, and staff, and created asynchronous subject-specific research guides.• Taught effective research strategies and database utilization through class-based information literacy sessions, developing strong relationships between the library and faculty members.• Coordinated outreach events aimed at promoting awareness of library resources across campus which assisted in collection development, ensuring the availability of diverse and up-to-date resources for students and staff.• Supervised, trained, and guided student employees on best practices of greeting patrons, paging and shelving books, and circulation.

• Gained intimate knowledge of the library's full collection to help answer patron inquiries and process digitization orders in conjunction with the digitization team.• Paged and shelved books and manuscript materials as needed.• Facilitated virtual reference consultations to provide remote patrons access to materials.

• Taught primary source instructional sessions using independent research on materials from a diverse rare book and manuscript collection.• Paged and shelved books and manuscript materials as needed.• Assisted the Teaching Librarian with instructional sessions through set-up and clean-up, creating exhibition labels, and organizing materials.• Initiated, planned, and independently executed a stacks reorganization project with the stacks manager to improve workflows, accessibility, and preservation of materials.

• Participated in professional development opportunities to stay current with best practices in conservation science and management techniques.• Assisted Senior Conservator with removal of metal and adhesives, paper repair, and collection evaluation.• Created rare books enclosures of phase, corrugated, and other materials.• Supervised and trained new employees on day-to-day responsibilities: creating enclosures and monitoring temperature and humidity.

• Greeted patrons, oversaw exhibition space, and answered any questions about the library or materials on display• Used a multi-line phone system to answer calls and transfer to the appropriate staff member.• Supervised patrons in the reading room and instructed patrons on proper handling of rare materials.• Used AeonClient system to track patrons and materials.

• Greeted patients at front desk and presented treatment plans created by doctors• Scheduled, coordinated, and confirmed appointments and meetings.• Handled sensitive customer information with confidentiality, adhering to HIPAA privacy guidelines.• Performed administrative tasks such as filing, data entry, and document preparation.

• Established and maintained patient profiles, updating organizational database with current information.• Processed payments, returns, and exchanges using pharmacy POS system.• Confirmed customer information and insurance eligibility for prescriptions and answered customer related questions regarding prescribed medications, over-the-counter products, and insurance coverage.• Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.

• Maintained an open line of communication with project lead and other assistants for effective collaboration on common goals.• Performed descriptive analysis of linguistic data using the Praat computer software.• Administered standardized tests to research subjects.• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality performance.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.• Directed guests throughout the exhibition space and answered questions related to materials on display.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely assistance of online, over the phone, and in-person customers.• Maintained a clean and presentable lobby.• Prepared recipes and handled fresh foods while maintaining a clean workstation.