Anna Jackson Email & Phone Number

Possess over 11 years of experience as a disaster recovery and project management professional, with an extensive history focusing on housing and infrastructure projects fund by U.S. Housing and Urban Development (HUD) Community Development Block Grant-Disaster Recovery (CDBG-DR) grants. Currently serving on the Home Repair, Reconstruction & Relocation (R3) Program in Puerto Rico, managing the Homeowner Services Division overseeing Case Management, Quality Assurance/Quality Control (QA/QC) and Call Center operations.

3429 Executive Center Dr., Ste. 150

Perform consultative services and technical assistance as well as serve as liaison and representative for the Program with the Public and other entities within the assigned communities. Analyze the eligibility compliance of all assigned grants. Currently overseeing $127,432,754.00 in Grants for 16 communities within the State of Texas.

3429 Executive Center Dr., Ste. 150

Provided consultative services and technical assistance to program staff, governmental agencies, community organizations and the general public. Performed amendment approvals, applicable program compliance, draw review and approval and closeout recommendation for approval. Provided guidance to team staff in the program development and policies and procedures through training.

221 E. 11Th St.

Reviewed draws and set-ups submitted by Subrecipients to ensure program eligibility. Ensured that reviews were performed timely and that documentation submitted met applicable requirements. Maintained and updated databases used by the Disaster Recovery Division. Provided technical assistance and guidance to Subrecipients with regard to the requirements of the CDBG Disaster Recovery Program. Prepared administrative and technical reports, studies and performed specialized research projects as assigned. Reviewed and evaluated the performance of Subrecipients and provided guidance and assistance by building positive relationships by maintaining consistent and effective communication.

221 E. 11Th St.

Assisted in developing procedures for the administration of Disaster Recovery Programs including the development of a contract tracking system. Maintained and developed databases to track program data. Tracked compliance with contracts, special conditions, benchmarks, and processes relating to contract documents. Provided training to Subrecipients on the agencies Contract Tracking System. Responsible for quality control of the programs contract files. Served as web liason. Updated CDBG Disaster Recovery forms to prepare them for web posting. Acted as the Divisions training, coordinator and was responsible for setting up training classes, including Section 8, and facilitating webinars.

Performed moderately complex technical assistance work in the Statewide Housing Assistance Payments Program (Section 8). Assisted in establishing program goals and objectives; assisted in developing program guidelines, procedures, policies, rules and regulations; and assisted in developing standards for achieving program goals. Provided training and technical assistance on the HAPPY Housing Pro Software. Provided training, technical assistance, monitoring and evaluation of program contractors. Initiated and prepared the monthly Multi for generation of HAP payments to vendors/landlords and tenants. Prepared the reimbursement payments to Local Operators for client HAP contracts. Reviewed state and federal registers and HUD supplied materials to inform Local Operators of changes that affect contracts and/or tenant eligibility and owner participation. Performed on-site Housing Quality Standards (HQS) audits and ensure that follow-up inspections were conducted in a timely manner. Provided training to Local Operators as needed. Performed quality control review on contract files as needed. Assisted with Quarterly and SLIHP reports. Provided VMS data to accounting. Maintained all collections and billings for program. Security Coordinator for REAC, Criminal History and SAVE Programs. Processed Payee ID's/W9's in PeopleSoft. Monitored all DHAP files for Hurricane Katrina and ensured agency credited properly. Assisted program in being rated as High Performers on SEMAP from HUD. Took on additional responsibilities of 194 vouchers for a year due to vacant position in program. Performed other duties as assigned.

Education record

Activities and Societies: Red Jackets Drill Team, Hall of Honor

Business Administration And Management, General