Anna James Email and Phone Number

Design, implement, and manage the execution of compensation policies for incentive compensation plans and compliance tools. Integrate newly acquired companies into MS incentive compensation plan while ensuring strategic goals are met and in line with the compensation plan design principles.- Global Project Management: Establish and direct a global incentive compensation program for over 20,000 sales participants in 109 countries. - Driving Deliverable Life-Cycles: Execute deliverables in a deadline driven environment from design to roll-out, ensuring legal compliance, conservation of original goals, and customer satisfaction.- Deliverable Implementation & QA: Collaborate with engineering and solution delivery team to prioritize software bug fixes, and ensure the tools are properly developed, tested, and operational.- Performing Business Analytics: Use Business and Market Intelligence tools to transform raw data into actionable data that is used to make smarter strategic business decisions. - Department Peacekeeping: Shepherd unity and harmony by resolving conflict between stakeholders, and arbitrating revenue and quota disputes between subsidiaries.- Building Virtual Teams: Through careful interviewing, networking and investigations, formed a team with the best talent that is 75% virtual from multiple departments.- Extra-Mile Recognition: Received formal awards for implementing a compensation program that supported initiatives while reducing compensation costs, and successfully integrating a complex acquisition.

- Regional & Field Analyst Consulting: Provided guidance on quota setting and compliance, and evaluated plans for consistency and accuracy.- Project Liaison: Maintained an open network of communication between the field analysts, executive management, and engineers.

-Product Analysis & Modeling: Advanced the development auto product pricing models and engine rating, resulting in the introduction of new and innovative insurance products.- Relationship Building: Developed strong working relationships with external vendors to compare rates and make educated adjustments to insurance products.- Business & Market Intelligence: Performed data mining and ran complex queries to extract useable information from internal databases and competitor filings. - Product Validation: Ensured clear communication of ideas between product management and computer programmers, and validated final product with IT Department.

- Project Management: Directed re-underwriting strategies for unprofitable agencies, ensuring all departments involved, including underwriting, marketing, and technology, were aligned with underwriting goals.- Compliance & Auditing: Wrote technical documentation on department-wide policies and procedures, and audited agents for compliance to rules and regulations.- Sales & Profit Management: Managed 12 large agencies with premiums in excess of $15M, and trained field agents on how to upsell higher value contracts and coverage to high-value home owners.- Workforce Diversity Campaign: Led a major project that supported equal opportunity employment for agents of all backgrounds to reach a broader customer base, which ultimately increased Safeco’s market share.