Anna Kaplan Email & Phone Number

London, Gb

Лондон, Англия, Соединённое Королевство

After taking maternity leave to care for my son, I worked part-time as a Food and Beverage Assistant at Hilton. This role allowed me to ease back into the workforce while balancing my family responsibilities. I thoroughly enjoyed interacting with guests, ensuring they had a memorable experience, and contributing to the success of such a renowned global brand.The position enabled me to further develop my skills in customer service, teamwork, and problem-solving. It was a rewarding opportunity to continue growing professionally while maintaining a flexible schedule to prioritize family life. I’m grateful for the experiences gained during my time at Hilton and the valuable insights I gained into the hospitality industry.

Ukraine

I owned and operated a successful travel agency in Ukraine, overseeing its operations from inception to growth. The agency specialized in creating personalized travel experiences, offering everything from domestic getaways to international adventures. I was responsible for managing strategic planning, customer relations, marketing initiatives, and financial management, ensuring the business ran smoothly and efficiently.Under my leadership, the agency earned a reputation for reliability and quality, building strong partnerships with airlines, hotels, and tour operators. These connections allowed us to offer competitive packages and unique itineraries that catered to a wide range of clients.Running this business not only allowed me to develop a deep understanding of the travel industry but also gave me valuable experience in entrepreneurship, customer service, and adapting to market trends. It was a rewarding chapter of my professional journey, helping countless clients create lasting memories through travel.

Ukraine

After receiving my law degree, I took on my first professional role as the Manager of a travel agency. This position marked an important turning point in my career, where I gained invaluable experience in business management and customer service. I was responsible for overseeing the daily operations of the agency, managing a team, and developing strategic plans to ensure its growth and success.In this role, I learned to balance my legal background with the practical aspects of the travel industry. I worked directly with clients to create personalized travel experiences and built strong relationships with travel partners, ensuring competitive and unique offerings. The experience helped me develop strong leadership, problem-solving, and communication skills, while also providing deep insights into business operations, client relations, and the intricacies of the travel industry.This job was an essential stepping stone in my career, and I’m grateful for the growth and learning it provided during my early professional years.