Anna Keeble Email & Phone Number

London Area, United Kingdom

Rapport Guest Services is an award-winning, specialist company dedicated to delivering exceptional front and back of house guest services for corporate organisations. Our comprehensive, fully managed offerings include: Reception, Concierge, Client meeting room management, Community management, Workspace and floor coordination, Switchboard and other call.

London, England, United Kingdom

Main personal duties include: - Building, and strengthening client relationships at the senior level, always ensuring client satisfaction- Creating successful working partnerships across a dedicated AW portfolio- Manage new site mobilisations and tender processes- Ensure that the overall KPI/SLA targets are met for each site and that teams are compliant.

Personal duties include: - Act as a subject matter expert to drive proactive changes to maximize both internal efficiency and client satisfaction - Serve as a consultative liaison and primary point of contact to protect and grow revenue of the account(s)- Liaise with client facing teams around the world to support growth with a global footprint.

London, England, United Kingdom

Personal duties include: - Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele- Designate work territories to client services staff and establish strategies necessary for achieving set targets- Supervise company employees to ensure they comply with set client service standards.

London, England, United Kingdom

Personal duties include: - To build and maintain strong, long-lasting client relationships and develop trusted advisor relationships with key accounts - Ensure timely and successful delivery of our solutions according to clients needs and objectives - Assist new business development by collaborating with the Sales team to identify and grow opportunities.

London, United Kingdom

Personal duties include: - Serving as first point of contact for clients and coordinating all events requirements including on site responsibilities and travelling with clients; providing logistical support - Managing details and orgainising all client presentations by quality control reviews- Reporting project/ presentations status to clients; monitoring.

London, United Kingdom

Personal duties included:- Assisting the maintenance, organization, and promotion of all digitalised materials - Through extensive research, arrange, describe, and process collections to a professional standard, therefore always maintaining a good working knowledge of the images available in the image database and website- Serve as support for answering.