In this new role at Vivax Pros, a leading exterior painting company, I'm joining the marketing team. I engage with potential clients, qualify leads, and manage outbound sales efforts to foster strong customer relationships. By understanding client needs and coordinating scheduling, I ensure smooth project flow while contributing to the overall marketing strategy.

Taught Adult and Pediatric CPR/First Aid/AED certification courses through the Red Cross.

Responsible for ensuring the safety and supervision of all pool patrons. Monitoring pool activities to ensure patron safety and respond to emergencies.

As a dedicated Ski Instructor with five years of experience, I bring extensive expertise to delivering client-centered private and group lessons. I hold a PSIA Level 1 certification and a Children's Specialist certification for skiing. My role involves:⛷️ Snowsports Expertise: Conducting dynamic and personalized private and group lessons to individuals of various skill levels, ensuring a customized approach to each learner's unique needs and goals on the slopes. Committed to continuous growth and adhering to industry standards, I have adjusted my teaching methods to accelerate learner progress. 📈 Proven track record in building and retaining a loyal client base through exceptional customer service and effective sales techniques, with a demonstrated ability to upsell additional lessons to existing clients, resulting in a significant increase in bookings and revenue generation.🌟 Passionate Mentorship: Fostering a positive and engaging learning environment, I am dedicated to instilling a love for snowsports in each participant, creating memorable experiences that go beyond the technical aspects of skiing. Delivered 140+ requested private lesson hours in the '23-'24 season, showcasing expertise in personalized instruction and client satisfaction.

🏞️ Summer Camp Program Engagement: Beyond the winter season, I actively participated in a licensed childcare facility's summer camp programs. Successfully completed Colorado Shines Training and medication administration training.🚐 Transportation and Logistics: Obtaining and leveraging a Class C Commercial Driver's License, I played a key role in managing transportation logistics for various programs, ensuring the safe and efficient movement of participants to and from programming locations.

As Rock Climbing Guide, I've had the privilege of leading countless adventurous individuals and groups in single pitch terrain. Specializing in managing risk and ensuring the safety of my clients, I've cultivated a deep appreciation for the intersection of nature and adrenaline.Highlights:🌊 Seaside Adventures: Led groups of 1-6 clients on unforgettable rock climbing experiences along stunning sea cliffs, providing a unique blend of excitement and appreciation for nature.🌟 Empathetic Leadership: Recognizing the vulnerability that comes with pursuing adrenaline sports, I cultivated a space where clients can understand and safely engage in risk. I helped individuals overcome fears and gain technical and soft skills.🤝 Navigating Relationships: Dealing with diverse relationship dynamics, including families, friends, and couples, I skillfully managed interpersonal challenges. My approach focused on conflict resolution and clear communication.🚑 Safety: Implemented comprehensive risk management strategies, offering medical care when needed and fostering a culture of safety and preparedness among clients.📚 Educational Excellence: Coaching clients on climbing movement, belaying, and rappelling while sharing insights about local history and the natural environment to enhance the overall adventure.🔧 Technical Climbing Systems: Continuously optimized top managed and base managed systems using traditional anchors to ensure the highest standards of safety and efficiency during climbs.📈 Professional Development: Stayed at the forefront of industry best practices by actively participating in professional development opportunities, workshops, and training sessions.🔗 Networking and Collaboration: Established strong connections within the outdoor community, fostering collaboration and knowledge exchange to enhance the overall guiding experience.

Facilitated group and private ski lessons, adapting teaching methods to accommodate diverse learning styles.Demonstrated strong communication skills in providing constructive feedback and addressing concerns from both individuals and groups.Managed customer relations, addressing inquiries, and resolving issues to enhance overall satisfaction.

As a Rental Technician at Christy Sports, stationed in the base area of Steamboat, I served as a part-time rental technician. Providing rental equipment fittings is one of the first touchpoints in a customer's ski vacation and can set the tone for their experience with the mountain overall.Key Responsibilities:🌟 Delivered exceptional customer service to enhance the guest experience.🎿 Conducted bootfitting sessions to ensure guests have the perfect fit for their skiing adventures.🛠️ Assisted guests in selecting the right ski equipment based on their skill level and preferences.💬 Providing technical support and troubleshooting equipment issues.🤝 Collaborating with team members to keep the rental process seamless and guests happy.

As a Regional Field Director on the Campaign for a Family Friendly Economy in Maine, I helped spearhead groundbreaking contactless campaign organizing efforts during the peak of the COVID-19 pandemic, revolutionizing the traditional approach to grassroots outreach. My multifaceted role involved:👥 Team Leadership: Led a dynamic team of 20 staff members and was responsible for employee lifecycle management. Demonstrated strong organizational and leadership skills, contributing significantly to the overall success of the campaign.🌐 Contactless Campaign Execution: Executed innovative contactless campaign strategies, including literature drops with PPE, ensuring a safe and effective engagement with the community.🔍 Commercial Property Search: Conducted comprehensive field and online research to identify potential office spaces, initiated outreach, and facilitated negotiations with property owners and commercial brokers.🏢 Office Space Setup: Established and organized a fully functional office space, serving as the campaign's operational hub. This facilitated efficient coordination, distribution of PPE, health screenings, and provided essential resources for Field Organizers.📊 Branch Office Management: Managed a thriving branch office, ensuring seamless day-to-day operations and creating a conducive environment for the team's productivity.My tenure at CADC reflects my dedication to pioneering innovative solutions, effective team management, and the ability to adapt to unique challenges in the ever-evolving landscape of campaign organizing.

As the Head of Adventure and Outdoor Education at Somerset, I played a pivotal role in shaping the camp's outdoor education program and overseeing camp operations. Somerset, a camp with two years of operation at the time, witnessed significant growth under my leadership during Summer 2020, accommodating up to 180 campers, 50 counselors, and 9 head staff. As a member of the head staff team, my responsibilities included:🌳 Outdoor Education Program Creation: Established the camp's first outdoor education program, known as TREE (Totally Radical Environmental Exploration). Designed to engage campers with nature, TREE featured activities such as Leave No Trace, map and compass skills, tree identification, and more.🚶 Hiking Trail Development: Initiated and developed a 0.21-mile hiking trail connecting the waterfront area to the adventure course, enhancing the overall outdoor experience for campers.🔥 Fire Patch Program: Introduced the camp's first "Fire Patch" lessons and tests for campers aged 12-15, promoting fire safety knowledge, tree identification, and practical fire-building skills using natural materials.🌧️ Rainy Day Programming: Consistently provided full days of rainy day programming for multiple cabins simultaneously, showcasing adaptability and creativity in adverse weather conditions.👩‍👧‍👦 Team Leadership and Mentorship: Led and mentored a team of 5 staff members in outdoor leadership theory and facilitation, fostering professional development and enhancing their skills.⚙️ Inventory Management: Managed a comprehensive inventory of outdoor gear, ensuring optimal resources for program execution and facilitating smooth day-to-day operations.🧗‍♀️ Adventure Course Supervision: Supervised and ran various challenge course elements, including a zipline, high ropes course, and low ropes course.My time at Somerset reflects my commitment to organization, program development, and mentorship in the realm of outdoor education.

During my time at Maine Bound Adventure Center, I embraced diverse responsibilities, fostering a passion for teaching and leadership in outdoor settings. My experiences as both a Front Desk Manager and Trip Leader have honed my abilities in organization, communication, and outdoor instruction.Front Desk Manager Responsibilities:• Managed social media presence, highlighting instructor achievements and promoting programs using Hootsuite to engage the community effectively.• Independently transitioned scheduling from When2Work to Subitup.• Efficiently managed challenge course requests in Google Suite and followed up via phone or email, ensuring smooth operations and client satisfaction.• Led front desk operations, overseeing paperwork organization and conducting comprehensive staff training to maintain high standards of customer service.• Collaborated with the manager team on hiring decisions, contributing insights and expertise to the selection process.Trip Leader Contributions:• Attained field-relevant certifications including Wilderness First Responder, Registered Maine Guide, and Single Pitch Instructor.• Developed and implemented effective lesson plans for outdoor education programs, optimizing learning outcomes for participants of various skill levels.• Cultivated strong feedback skills, fostering an environment of continuous improvement and enhancing the overall learning experience.• Expanded technical knowledge in rock climbing, paddling, and mountaineering, providing comprehensive guidance and instruction during outdoor excursions.• Created materials for wilderness trips, including budgets, Emergency Action Plans (EAPs), route plans, lessons, and rosters.My dual roles as Front Desk Manager and Trip Leader have equipped me with a diverse skill set and a deep understanding of outdoor education principles.

During my college tenure, I had the enriching opportunity to intern at the University of Maine Writing Center. This experience was marked by collaboration, learning, and the navigation of various challenges.Highlights: • Completed a semester-long course on writing center theory before being invited as a tutor, gaining insights into tutoring pedagogy.• Worked with APA and MLA formatting. • Managed diverse student expectations, balancing individual needs while upholding academic standards.• Collaborated on compositions at any stage at the undergraduate, graduate and professional level. • Developed strong communication and facilitation skills through practical engagements in academic writing support.Overall, my internship at the University of Maine Writing Center provided me with invaluable hands-on experience, deepened my understanding of writing center pedagogy, and equipped me with essential skills for effective communication and collaboration in academic settings.