Anna Le Email & Phone Number

Austin, Texas Metropolitan Area

Global executive with a proven track record of managing the design, engineering, and launch of a multi-billion-dollar Customer Success portfolio. Experienced in ensuring new cloud product launch readiness across Customer Success, Professional Services, and Partners, while cultivating technical talent through the Trailhead ecosystem. Skilled in transforming post-sales organizations to operate like a business, with a P&L and product portfolio, transitioning from fee-based to monetized models by industrializing the work of experts across Support Engineers, Success Managers, Architects, and Technical Trainers, all led by technology.

Austin, Texas, United States

Executive leader responsible for the design, implementation, launch and selling of service offers across Professional Services and Success. Our complete Customer Success Portfolio enable customers to realize value on Salesforce cloud products.

Austin, Texas Area

Executive leadership responsible for a multi billion dollar services portfolio (Professional Services, Education, Managed, Support, and XaaS) focusing on the development and go to market of new services for data center, commercial and consumer technologies across laptops, desktops, server, storage, data protection, networking, CI, HCI, solutions products and cloud platforms. Leading global teams with functional responsibilities for Product Management, Program Management, Solution Architects, Competitive, Pricing, Field Marketers, etc...Owns the strategy, execution and performance of new service offers that are market competitive and customer relevant.

Austin, Texas Area

Lead global operational team responsible for reporting, analytics, operationalization of new product readiness, new and enhancements of operational tools, frontline team managing customer support escalations, aligning on common processes across products and regions.

Austin, Texas Area

Lead team responsible for the definition execution and go to market of new support services relevant on server, networking, and storage technologies for a global market. New service offer performance reaching $1B in revenue in 2 years.

Austin, Texas Area

Lead team responsible for the defining and architecting of new processes and tools for new managed services tailored for small businesses.

Austin, Texas Area

Led global cross-functional teams in the development and successful launch of new services. Demonstrated expertise in aligning diverse stakeholders, driving project execution, and delivering impactful results.

Austin, Texas Area

Managed end-to-end new product launches for new laptop and desktop generations. Expertise includes coordinating cross-functional teams, from leadership to lab technicians, to ensure seamless delivery of engineering requirements. Skilled in overseeing prototype development, stakeholder testing, and procurement of processes. Adept at completing cost models to support successful new product launches.