Anna Le Email & Phone Number

Toronto, Ontario, Canada

[Bus Operator]*Completing any documentation as required by the ministry and organization *Daily circle/air-brake check before taking vehicle out garage *Informing the respective departments of any concerns throughout the day *Reporting any suspicious or incidents witnessed to CIS, so they can inform the authorities or inform other operators on the lineTTC eDev CoursesToronto, ON (2020)[Leadership Skills Certificate (64 Hours)] [Purpose and How to Write Clearly and Concisely][Ethics of Project management][New Project Management Essentials][Working with Graphic Audio and Video content in PowerPoint 2016][PMP Exam Prep: Exploring Project Management Now and Then][Business Writing: How to write clearly and concisely][Preparing and Implementing a Business Plan][Business Writing: Know Your Readers and Your Audience][ITIL 4 Foundations: Introduction]

[Child and Youth Worker/Educational Assistant]*Assigned to elementary and secondary (Long-term assignments) schools as a part of a multidisciplinary team. *Provide support to classrooms, groups of students and/or students through SIP grants. *As well as Caring & Safe schools, Kindergarten Intervention Program, Itinerant Behaviour Teams, Autism and Behaviour classrooms. *As an effort is made to enrich the school community and enhance student and school safety. *Ensuring protocols and procedures are followed and ensuring an unbiased approach to conflict resolution between students. *Creating and delivering hygiene, time-management, e-mail set-up, abuse awareness, life skills presentations for students. *Drafting and completing ministry require incident reports within the allotted time. *Working efficiently independently at times while keeping the team (teachers, principals, autism team, psychologists and guardians) involved and informed. Completed Trainings: AODA, WHIMIS, Human Rights, Crisis Prevention Intervention

[Direct Care Worker 1] *Facilitates necessary communication with various service providers within and outside of the organization, including relevant family members, peers and supervisors and keeps appropriate paperwork. *Ability to follow behaviour management plans and collect data as required. Confident in supporting individuals with unpredictable behaviours, who may become physical or verbally aggressive. *Flexible and adaptable working in a team-orientated environment. *Support members in identified areas of work, recreational, social and life skills.Completed Trainings: AODA, WHIMIS, Quality Assurance Measure, Safe Management (crisis intervention), First-Aid, CPR, Pharmacology, Food Handling

[Lab Technician]*Checking printer/computer status *Troubleshooting, repairing or escalating issue to respective departments*Answering inquires and resetting student passwords*Printer Maintenance [On-site Technician] *Installing software on faculty/lab computers *Delivering/Installing printer supplies and maintenance*Using DeepFreeze to prepare the campus computers for student use*Troubleshooting error messages on facility devices *Removing virus and malware from devices*Changing failed components on PC/Projectors *Replacing peripheral device' when failing to perform as expectedCompleted Trainings: AODA, Human Rights, WHIMIS

Certificate, Disability Management

Adult Education/Staff Training Certificate

Human Resource Management

Child And Youth Worker Adv. Diploma