● Provides superior customer service to patrons by connecting them with opportunities forcommunity-led recreation programming and school-age care services.● Collects and records program participant data using ActiveNet.● Provides orientation for new customers and assists with account creation andregistration on ActiveNet.● Participates as an engaged member of the team by sharing and exchanging informationand ideas that uphold city-wide standards for customer service.

● Supported the Spring Co-Design Collaboration Project through coordination of activitiesbetween the Zoo, Nurturing Roots, and other Southeast Seattle community partners.● Analyzed community needs to create relevant and resourceful experiences for residents.● Coordinated logistics by identifying project goals and timelines and ensuring timelyexecution of required tasks.● Provided efficient communication between community partners for implementation ofprogramming.

● Supported culturally specific community wellness by providing access to organic farming,sustainability education, and volunteer opportunities in South Seattle.● Created a daily schedule and routine for onsite farm care.● Facilitated and supported the functioning of community events geared towards ecologicalsustainability, strengthening food security, and promoting health and wellness.● Completed several farm projects while directing teams of volunteers, resulting in anincrease of yield and efficiency and maximizing community impact.● Collaborated with community-based organizations and partners at events and volunteerdays.

● Coordinated and facilitated multiple statewide regional gatherings for environmentaleducators, encouraging networking and new program creation between organizations.● Utilized computer software such as Microsoft Excel to record and retain participant data.● Served on multiple neighborhood committees to identify the educational programmingneeds of culturally specific communities.● Planned, developed and adapted budgets to meet the needs of programming.● Developed engagement and marketing strategies such as an email campaign,moderation of social media accounts, website design, composition of newsletters,brochures, logos and other media, as well as strategies for driving membership andretaining stakeholders.● Collaborated with board members to develop the strategic plan and build internalcapacity.● Implemented targeted communication strategies around diversity, equity and inclusion.● Prioritized program goals and partnerships with current trends in environmental justice.

● Created lesson plans geared towards outdoor recreation and environmental leadershipon a bi-weekly basis, catering towards both traditional and nontraditional educationpractices.● Selected and adapted programs to reflect student participation and interest.● Mentored students to guide both academic, personal and professional growth.● Coordinated field trips in conjunction with Meeker Middle School and the Kent SchoolDistrict to local natural areas and education centers.● Demonstrated strong values in safety and preparedness through the implementation ofEmergency Response Plans for all trips.● Created partnerships with community-based organizations to encourage studentparticipation.

● Coordinated and facilitated multi-week training events for the Habitat Stewards programin culturally specific communities throughout South Puget Sound.● Recruited and engaged with 75+ participants utilizing multiple strategies for marketing,including the design and distribution of printed materials.● Analyzed community needs and ongoing initiatives to provide relevant and usefulprogramming.● Created partnerships with 40+ community-based organizations to provide freeenvironmental health and sustainability education and opportunities.● Demonstrated a strong commitment to diversity, equity and inclusion by researching andpresenting culturally responsive community engagement strategies to improve theaccessibility of NWF programs.

● Supervised a team of interns and volunteers, providing orientation, onboarding, programtraining, and evaluations.● Participated in the hiring process by screening and interviewing applicants.● Coordinated educational recreation opportunities and outdoor experiences for groupsizes of 200+ students in the Clark County School District.● Prepared budget and essay for a grant application that resulted in the award of 600+free Public Lands Passes for students and their families.● Compiled data using computer software to bolster grant opportunities.● Acted as a front line representative for the National Park Service at the Visitor Centerand within community centers, city parks and school districts.● Selected and adapted education curriculum to meet the needs of teachers and statestandards

● Facilitated and assisted with the coordination of K-12 field trip conservation programs.● Researched and applied Next Generation Science Standards.● Provided effective communication between education staff, teachers, and volunteers.● Acted as a front line representative to the National Park Service, providing excellentcustomer service in and outside of the Visitor Center.● Promoted Great Basin Institute, AmeriCorps, and National Park Service’s programs andservices to encourage public interest.