- Serves as main point of contact for Philadelphia and Camden charter school partners to organize and maintain after-school programming collaborations- Aids in the creation and administration of company contracts- Helps to oversee the hiring, scheduling, and implementation of volunteers, interns, andpart-time educators- Creates after-school curriculum and deliver environmental science-based educationprograms for all ages- Handles, transports, and presents a diverse collection of education animals for outreachprograms, in-house classes, and labs- Delivers educational programs including classroom programs, assemblies, summer camps, and traveling outreach programs- Facilitates science-based games, activities, and crafts- Carries out all aspects of the daily care of the Center’s animal collection including cleaning, feeding, maintenance, and general upkeep- Maintains water quality through filtration, weekly testing balance of chemical elements, and sanitation methods for aquatic and semi-aquatic animal species- Prepares, administers, and maintains animal diets- Ensures animal food stocks and supplies are replenished - Improves upon already established animal protocols through research and enrichment - Oversees veterinary appointments, prescribed medications or treatments if necessary, and records and reports abnormal animal health or behavioral issues

- Created and delivered aquatic and environmental science based education programs for all ages- Handled, transported, and presented a diverse collection of education animals for outreach programs, in-house classes, and labs- Facilitated science-based games, activities, and crafts

- Provided guest services to Zoo patrons to help create a welcoming and pleasant guest experience- Worked in a fast pace, high volume environment- Answered guest inquiries and assisted in conflict resolution- Troubleshot and resolved technological issues within the department- Worked alongside other departments to assist with animal education initiatives as well as educate guests about general Zoo operations and conservation goals

- Created and conducted surveys about guest experiences in order to collect data on what exhibits were most engaging for patrons- Tracked guest engagement in order to determine what the most educational and entertaining experiences were overall during visits- Conducted research in a high traffic environment during the zoo’s LumiNature light show during the Holiday season

- Advocated against oil drilling in the Arctic Wildlife Refuge by lobbying, recruiting volunteers, and spreading public awareness- Conducted surveys to gauge public perception and knowledge regarding conservation and animal welfare- Established a connection between the Temple University and University of Pennsylvania chapters of Defenders of Wildlife

- Instructed groups of students and families at public beach programs on various methods of fishing, seining, and mock stranding in order for them to know how to adequately assist stranded sea mammals - Guided patrons on educational tours of the Marine Mammal and Sea Life Museum focusing on marine animals and wildlife conservation - Ran informational booths at festivals to help spread information about marine wildlife