Anna M Coll Email & Phone Number

Whitinsville, Massachusetts, United States

Lead Operations department, coaching and development, training, manage projects, vendor management, audit preparation, branch operations, process improvements, efficiency gains, Reg E, CORE relationship management, purchasing, IRAs, safe deposit boxes, quality control, daily account decisions, electronic banking services, Operational soundness,and report.

Whitinsville, Massachusetts, United States

Lead Operations Department, manage projects, manage Core Processor, plastics vendor, debit card processor and ATM vendor relationships and vendor management of applicable vendors. Responsible for debit card program, IRAs, safe deposit boxes, quality control, audit preparation, daily account decisions, electronic banking services, Operational soundness and.

Newton, MA

Work with vendors & employees to implement, train, and lead all Retail Operation projects for the Bank; Share vendor communications to the appropriate departments; Manage office supplies and forms through our two supply vendors for the Bank; Maintain Csi documents and create and update new account disclosures; Respond to various audit comments, Member of.

Auburndale, MA

Acted as Manager in the Manager's absence; Supervised 9 staff members; Wrote annual Employee Performance Reviews; Assisted Head Teller with branch audits; Opened accounts (savings, checking, Money Markets, IRA's, business accounts, electronic banking services) for customers; Audited teller cash drawers and travelers checks; Ordered and inventoried supplies.

Saugus, MA

Supervised 20 staff members, Assisted customers as necessary; Managed staffing schedule; Ordered cash for the branch; Tracked staff referrals; Provided motivation and contests to assist Tellers with promoting the banks products and services; Performed random teller audits; Audited travelers checks, gift checks/cards, and large currency cash dispenser.

West Peabody, MA

Lead and Managed 5 member staff of busy supermarket branch; Opened and maintained accounts; Wrote annual employee reviews and provided salary recommendations; Origination consumer/residential loans; Coordinated, and facilitated staff meetings; Scheduled two shifts of staff members for 7 day operations; and Adhered to government regulations.

Danvers MA

Audit all Residential, Commercial Real Estate, C&I, Commercial Line of Credit, Letter of Credit loans; Reconciled 6 General Ledger Accounts; Maintained Home Equity lines of credit to make sure the transition from draw period to repayment period is smooth; Provided back up for Freddie Mac Investor Reporting

Danvers, MA

Supervised Processor; Analyzed the merchant’s receivable aging reports; Accompanied Loan Officer to the loan signing; Conducted surprise invoice verification of random invoices; Transferred to Loan Servicing Department when bank cancelled the Business Manager program.

Danvers MA

Ordered appropriate documents for mortgage process; Entered mortgage information into loan software; Produced, GFE and TIL; Updated bank pipeline; Produced closing documents; Closed and funded loan; Compiled, verified and submitted HMDA information as required by law.

Danvers, MA

Lead and Managed 20 member staff; wrote employee reviews and provided salary recommendations; Completed loans (car, overdraft, recreational, personal, second mortgages) from origination to closing; Volunteered in the community; Coordinated and facilitated staff meetings.

Peabody

Wrote Employee Reviews; Assisted Head Teller with branch audits; Processed MHFA Get the Lead Out loans from origination to closing; Performed same duties as Customer Service Representative.

Beverly MA

Opened accounts (savings, checking, Money Markets, IRA's, Business Accounts) for customers; Audited teller cash drawers and travelers checks; inventoried and ordered supplies; Processed collateral loans; Handled customer inquiries.

Danvers, MA

Processed customer transactions; Answered customer inquiries; Handled large amounts of currency; Adhered to federal regulations; Proved cash drawer; Balanced ATM and cash vault; Audited other tellers; Performed supervisor overrides.