Anna Madrigal Email & Phone Number

Kansas City Metropolitan Area

Shawnee, KS

Kansas City, Missouri Area

o Schedules daily work of branch staff o Fosters an empowered work place o Interviews applicants, helps conduct interviews and select new staff, notifies applicants of job offers and rejectionso Arranges appropriate training and professional development o Evaluates quarterly and annual performance of paging staff o Provides coaching and disciplinary.

The Library Center

◙ Assisted patrons of all ages with reader’s advisory, information needs and location of library materials in person, on the phone and via chat & email◙ Planned and executed programming for millennials and adults (trivia, fandom events, XBox360 tournaments)◙ Hosted in-branch and off site book discussion groups◙ Instructed patrons in use of library catalog.

Brentwood Branch Library

Brentwood Branch Library

Check-in, check-out and renewing of library materialsRegistered patrons for library cardsCollected overdue fines, book deposits and other fees and made change and issued receipts, Performed routine computer searches and data entry associated with patron accountsRoutine filing and shelvingChecking-in newspapers, magazines and sorting of branch mailLight.

Brentwood Branch Library

Springfield, Missouri Area

◙ Oversaw Team Member Training Program to train and certify over thirty employees◙ Ensured appropriate food preparation, hygiene and sanitation standards were met ◙ Mentored new and existing employees to deliver food service excellence◙ Handled customer complains and conflicts◙ Ensured food stocks were in check and inventory was managed ◙ Ensured employee.

Organizational Communication, General

Master’S Degree, Library And Information Science

Bachelor'S Degree, English Language And Literature, General