Anna Madrigal Email & Phone Number

Kansas City Metropolitan Area

Shawnee, Ks

Kansas City, Missouri Area

o Schedules daily work of branch staff o Fosters an empowered work place o Interviews applicants, helps conduct interviews and select new staff, notifies applicants of job offers and rejectionso Arranges appropriate training and professional development o Evaluates quarterly and annual performance of paging staff o Provides coaching and disciplinary actiono Maintains collaborative relationship with Branch Manager o Directly oversees and schedules paging staffo Regularly performs duties of subordinates o Continually evaluates branch processes and services o Participates and contributes to system-wide Library committees and activitieso Promotes and represents the Library to groups and community organizationso Attends conferences and workshopso Makes recommendations for materials purchaseso Serves as Social Media Liaison for branch Facebook pageo Plans, crafts, delegates, and rotates in-branch displays and merchandising

The Library Center

◙ Assisted patrons of all ages with reader’s advisory, information needs and location of library materials in person, on the phone and via chat & email◙ Planned and executed programming for millennials and adults (trivia, fandom events, XBox360 tournaments)◙ Hosted in-branch and off site book discussion groups◙ Instructed patrons in use of library catalog, databases and print resources◙ Taught patrons the use of digital media on computers, tablets, and smartphones◙ Responsible for maintaining and merchandising the branch collection◙ Wrote articles and research guides for library website◙ Scripted and recorded how-to screencasts using Camtasia◙ Scheduled library Facebook posts as a part of the organization's social media committee◙ Served as deputy registrar with Greene County, MO in order to assist with voter registration◙ Certified passport acceptance agent with the U.S. Department of State authorized to accept new applications for U.S. passports◙ Served on district-wide committees (Adult Summer Reading Program, Social Media, Staff Development Day)◙ Attended state and national conferences

Brentwood Branch Library

Brentwood Branch Library

Check-in, check-out and renewing of library materialsRegistered patrons for library cardsCollected overdue fines, book deposits and other fees and made change and issued receipts, Performed routine computer searches and data entry associated with patron accountsRoutine filing and shelvingChecking-in newspapers, magazines and sorting of branch mailLight copy machine assistance

Brentwood Branch Library

Springfield, Missouri Area

◙ Oversaw Team Member Training Program to train and certify over thirty employees◙ Ensured appropriate food preparation, hygiene and sanitation standards were met ◙ Mentored new and existing employees to deliver food service excellence◙ Handled customer complains and conflicts◙ Ensured food stocks were in check and inventory was managed ◙ Ensured employee compliance with the restaurant’s policies and procedures◙ Assisted in conducting employee interviews◙ Conducted weekly inventories and ordering of stock and supplies◙ Performed daily counting and transporting of cash deposits

Organizational Communication, General

Master’S Degree, Library And Information Science

Bachelor'S Degree, English Language And Literature, General