Anna Mccoll Email & Phone Number

Auckland, New Zealand

• Test Automation: Created front end automated tests for Dynamics 365 ERP software using Playwright and JavaScript.
• Marketing Bot Creation & Maintenance: Used Azure Logic Apps, Data Factory, Function Apps and other microservices to create, configure and update application bots used in marketing campaigns.
• Automation Reports: Created reports in Power Bi to measure the time saved using Marketing Automation Bots, and the progress made towards test automation targets.
• Internal Support Applications Maintenance & Upgrades: Upgraded Privacy Assessment application to include more self-service functionality and security improvements using Power Apps and Azure Service Bus.
• Application Design: Redesigned Data Centre Billing Interface tool to consume data from new sources and produce billing reports using Confluence, Power Apps, SQL Server and Azure Logic Apps.

Auckland New Zealand

• Part-time and later a casual role.
• Assisting customers with their purchases.
• Creating attractive displays beneath counters and in windows.
• Stock taking.
• Requesting quotes from suppliers and placing customer orders.
• Cleaning.

Auckland, New Zealand

• Data cleaning and transformation in preparation for migration to MYOB.
• Procedure development and staff training on MYOB.
• Additional data cleaning and imports as required post-migration.
• Creating import scenarios for post-migration imports.
• Reformatting existing excel documents to accept new MYOB report formats.
• Communicating with customers and suppliers.

Auckland

• Responding to written customer queries sent in from the website’s “contact us” form, and liaising with courier companies or buyers.
• Addressing customer concerns regarding their purchase orders and guiding them through to a resolution.
• Sourcing and transferring stock for customer purchases.
• Investigating the cause of delayed customer orders and determining how to get the best resolution for the customer.

Auckland, New Zealand

• Started as an Office Assistant in 2003 and was promoted to Senior Office Assistant in 2017.
• Created product codes and maintained customer records in proprietary ERP database.
• Senior invoicer and creditor advising 4 other staff members.
• Chief proof reader & editor for marketing materials.
• Managed stock takes for imported products.
• Performed sales analysis and stock ordering for imported products.

Auckland, New Zealand

• Duties included:
• Data entry
• Database research
• Processing database changes
• Maintaining competitive information spreadsheets
• Printing letters & labels

Auckland, New Zealand

• Duties included:
• Customer services
• Cash handling
• Stock handling
• Scanning & shelving videos
• Cleaning

Auckland, New Zealand

• A summer job where my duties included:
• Filing
• Archiving
• Photocopying
• Switchboard experience

Auckland, New Zealand

• A part time job where my duties included:
• Customer services
• Cash handling
• Scanning & packing goods

Auckland, New Zealand

• A summer job where my duties included:
• Filing
• Archiving
• Photocopying

Bachelor'S Degree, Computing Systems, Average Course Grade = A (8.542 Gpa)

Diploma, Communications Studies

New Zealand Bursary, B Bursary