Anna Midgley Email & Phone Number

Edina, Minnesota, United States

Edina, Mn

New Berlin, New York

New Berlin, Ny

Albany Area, New York

* Oversee team of 10 first party property adjusters spanning the 13 northeastern states * Works with adjusters in Albany and working remotely throughout the northeast (tele-commuters)* Provide guidance and support to team to ensure high quality, compliance and accuracy* Complete quality assurance reviews monthly for employees to ensure outstanding service and compliance with state regulations* Member of claim committee reviewing coverage issues* Provide training to new employees and agents* Subject matter expert for property line of business during guide wire claims system transition* Catastrophe coordinator - oversaw claims assignment and vendor manage t during multiple catastrophes including Hurricanes Irene, Super derecho (cat 83) and Hurricane Sandy* Vendor management overseeing independent adjusters located throughout 13 northeastern states

* Assign property claims to adjusters in the Multi-Line Claim Unit* Monitor file handling for adjusters and claim assistants* Oversee all property files; offices and provide guidance with coverage issues* Travel to field offices for meetings* Investigate and adjust large first party property damage losses* Complete monthly closed file reviews * Assist in training of new employees and agents* Provide training to employees on new claim system

* Investigate claims and make liability decisions on all types of multi-line claims.* Work with independent adjusters across the country to settle claims* Understand and review multiple commercial lines and personal lines insurance policies* Internal and External Customer Service* Evaluate bodily injury liability claims and first and third party property damage claims* Promoted to Team Leader on September 12, 2005

Settle both personal and commercial lines automobile claimsInvestigate claims and make liability decisions on automobile accidentsInternal and external customer service

Recruited heavily at Siena College and RPI for finance positionsConducted first round interviews to potential candidatesAssisted Human Resource Manager with job fairs, recruiting and scheduling

Tested software and hardware on copiers, created reports on problems that occurred usingan Access program before it was released to the customerWorked with Machine Technicians and Engineers to fix daily hardware and software problemsand performed daily maintenance activities on copiersEconomics Tutor, Siena College, 2002-2003Assisted students with questions on micro and macro introductory levels courses

Master Of Business Administration (Mba)

MBA

Bachelor Of Science (Bs), Economics

ADDITIONAL EDUACATION Licensed as a Property/Casualty Adjuster in the following states: CT DE NH NY RI VT WV