• Developed, implemented, and reviewed operational policies and procedures. • Had a pivotal role in a company acquisition which included: changes in vendor and clients billing processes, setting up new banking procedures, maintaining organization of information and data when moving to a new system. • Planned and managed a major office move. • Continuous communication with clients prior to launching digital campaigns which include setting up billing information, receiving creatives, ad materials and any queries. • Updated Revenue workbooks, recording all quotes, media spends and changes. • Managed a monthly invoicing schedule, sending out invoices, following ups and processing payments. • Maintained up to date records of all Accounts Receivable and Accounts Payable information. • Created posts for the client's social media channels. • Set up reporting dashboards for clients to view up-to-date data from various tactics including as Programmatic RTB, Google Ads, Gmail, Facebook, Instagram etc. • Created monthly reports for clients on each tactic's performance and the campaign’s performance and managed walk-through meetings with clients to explain and examine the reports and their campaigns overall performance.

• Organising and scheduling internal and external meetings, including setting up conference calls and video calls. • Daily media relations for various clients. • Answering client queries and media queries. • Management of the company website, webershandwick.ie • Creating client reports, calculating and analyzing coverage across print, broadcast, online and social media. • Co-ordinating client events, for clients such as IKEA. • Presenting in major prospective client pitches.