Provides support to the Manager of Content and collaborates with the publishing team to create and manage real-world, skills-based content to meet the needs of English language learners and institutions.

- Selects, organizes, and sequences video, audio, and text materials on specific topics for Voxy and partner courses according to specific aims and objectives, including a series of business skills courses for elementary and intermediate learners, training materials for non-native English-speaking community volunteers, a course assisting immigrants in deciphering paperwork to obtain residency and citizenship, a course designed to assist literacy for pre-literate ELLs, and a personal finance course designed for new Americans.- Helps maintain the General English content, especially seasonal content- Sources authentic, level-appropriate materials with appropriate Creative Commons licensing for use in Voxy materials.- Makes minor edits to video, audio, or text for length and appropriacy.- Checks and edits processed materials, ensuring that all materials are appropriate for learners and conform to Voxy's quality standards.- Assesses and gives monthly feedback to other publishers to ensure quality control.- Assists in training and onboarding new publishers.

Taught task-based lessons to English language learners online using BlueJeans videoconferencing technology and Voxy's proprietary resource library. Conducted needs analyses and tailored one-on-one sessions in 15-, 30-, 45-, and 60-minute blocks to the students' individual needs and goals. Taught 30-minute group sessions based around reading and listening input and led conversations and/or roleplay scenarios. Guided non-native-speaker English teachers from low-resource classrooms around the world through an English pedagogy course, consulting with them in 1-1 sessions on current methodology, task-based teaching methods, incorporating authentic materials, lesson staging/planning, and other TEFL topics. Assisted students with troubleshooting technical issues within the session.

- Co-authored "Copy and Teach: Business English"- Contributed articles to "100 Tops Tips from the Irish ELT Sector", including articles on teaching synonyms, using the Think Aloud method to enhance reading activities, teaching older adult learners, starting out teaching Business English, and using authentic materials for Business English.

- Plans and teaches General English classes of 3-15 students, adhering to the curriculum while supplementing to increase student engagement and meet group and individual needs.- Works with students one-to-one to address specific needs, such as business English, IELTS and TOEIC preparation, etc.- Plans and teaches the English for Work (business English) special focus class, focusing primarily on communication skills related to the working world (e.g. holding meetings, making phone calls, business correspondence, etc.)- Teaches exam prep classes (FCE, CAE, IELTS), ensuring full preparation for the exam and focusing on skills and structures to increase fluency, flexibility, and control of the English language.- Assists with occasional administrative duties as needed.

Summary: Taught general English classes of adult learners at EC New York (a centre of EC English, a global English teaching company headquartered in Malta). Prepared contextualized lessons in 3-hour blocks with clear learning aims in accordance with the company-wide curriculum, liaising with co-teachers and the academic office to best serve the needs of students.Specialties: English for Work special focus classes (real-life workplace English), Cambridge preparation courses (CAE and FCE) with an 81% pass rate, and teaching in the 30+ school (classes for students over 30)Accomplishments: Participated in the materials writing program, creating teaching materials for a company-wide database designed to guide teachers in teaching specific skills and subskills in reading, writing, speaking, and listening. Led a CPD teacher training about the main English language exams and best practices for incorporating exam-type tasks into general English classes.

Taught English as a second language to students in their homes or offices, tailoring lessons specific to the students' goals, interests, and needs. Specialized in TOEFL tutoring (practicing strategies for optimizing test scores) and business English.Provided Italian language tutoring for beginning and intermediate Italian students, tailoring to their individual needs and goals. Taught a 15-week beginning Italian class to a group of English-speaking students at the Manhattan branch of a large-scale Italian company.

**Please note: I am not currently seeking opportunities in the retail or restaurant industry.**Began as a barista at Caffè Vergnano in October 2011, promoted to section supervisor in March 2012 and then section General Manager in November 2012. Managed a section of 24 employees at a high-volume, fast-paced Manhattan retail/restaurant establishment specializing in Italian cuisine. Handled multi-shift scheduling, payroll, product ordering, hiring/discipline/termination procedures, and HR documentation. Liaised with upper management and other sections (esp. pastry kitchen and buying department), and dealt with employee mediation and training as necessary. Throughout time at Eataly, provided quality customer service to up to 1,000+ customers daily and built a body of knowledge on Italian cuisine, products, and culture.

Taught classes of adults, university students, and teenagers, both in classes of 3-9 students and one-on-one, at a private language school in central Bologna, operating since 1979. Prepared lessons with authentic materials wherever possible according to the school's curriculum and designed midterm and final exams. Conducted diagnostic tests with prospective students, and placed them in the appropriate course best suited to their level and linguistic needs.

Translated various texts from Italian to English, including a documentary voiceover text, business websites, academic articles and theses on subjects including psychology, dentistry, and architecture. Edited and proofread English texts written by non-native speakers, including CVs, cover letters, personal statements, abstracts, law dissertation proposals, medical articles, and legal contracts.

Prepared and taught weekly 2-hour classes to adult students at a private cultural center in the outskirts of Bologna using the Oxford New Headway textbooks, curriculum, and materials. Taught individual adult students in a one-on-one setting with lessons tailored to each student's specific level and needs.