• Supervised all hotel departments including front desk, housekeeping, laundry, breakfast, maintenance, inventory, human resources, security and guest services• Ensured hospitality bookings are correctly recorded and tracked on a hospitality logproviding feedback and conduct performance reviews• Managed front desk, reservations and guest relations• Determined the future goals of the hospitality division by studying market trends and working with the marketing team• Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues on weekly and monthly basis

• Provided key administrative support and assistance with the running of the business operations• Calendar management and coordination, scheduling meetings, taking minutes, tracking projects and important documents• Travel and accommodation arrangements • Scheduled and confirmed appointments for clients, regulated and forwarded calls, assisted with planning meeting logistics and coordination • Managed all business and personal expense record keeping and submission to the accounting department• Handled fulfillment of personal assignments

• Samples management, coordination and merchandising• Responsible for input of orders• Assisted during buying appointments• Prepared presentations• Monitored sell-throughs and provided Weekly sales reports • Handled model bookings and castings• Booked client buying appointments• Ensured order confirmations are correct

• Assisted during photo shoots, PR and VIP Client events• Handled gifting for press and celebrity• Samples management and coordination • Produced internal communication Weekly reports and Monthly Reports • Produced Weekly client newsletters• Booked and assisted during partner meetings and events• Prepared meeting minutes• Assisted with Social Media platforms• Supervised marketing stock and orders• Managed sample deliveries• Ensured marketing materials and database are relevant and up to date• Assisted with admin and ad hoc projects