-Translate product and market feedback from Clinical and Sales to Engineering and Software development teams.-Spearheaded Clinical Usage Reporting product to Beta phase for MoMe Analytics, debuted at HRS conference, and secured adoption by major clients. Created a roadmap for future improvements.-Overseeing development of low-cost next-gen device, coordinating efforts among internal SW teams, third-party developers, clinical team, and hardware suppliers. Launching 2024.-Continuously gathering customer feedback and translating to actions for Quality and Design teams while working with Customer Success.-Built and implemented an ROI Power BI tool for the Sales team, leveraging CMS reimbursement rates for AECG monitoring to enhance sales demonstrations.

-Managed 41 North East Accounts and a large Michigan Health System.-Maintained crucial clinical customer relationships to prevent churn and drive upsell opportunities.-Developed a Power BI prototype for Usage and Clinical Reporting using MoMe Platform data.-Evaluated and advised on software and hardware enhancements for Product Development.-Assisted customers in optimizing clinical workflows, fostering relationships to drive upsells.

Contract candidate sourcing work for Match Lab Recruiting, LLC.

• Designed and built the prototype of an electrically stimulated hernia repair mesh• Developed and tested a circuit with piezoelectric generators to use with electrical stimulation• Tested and analyzed different tissue mimicking phantoms • Used ultrasound and stimulated piezoelectric discs with pre-tested tissue phantoms• Received degree concentration in biomedical product design and development• Wrote grants and research papers for lab:Drapal V., Mosier, S., Norman A., Berbel. G., Robinson J., Friis E. A Preliminary In Vitro Viability Study of an Electrically Active Hernia Mesh on Mouse Fibroblasts. In press, 2023.

 Assisted in lecturing, grading, and tutoring in a variety of engineering classes Developed a tutoring program for students in Statics and Intro to Mechanics Used interpersonal and teaching skills to lead a mechanical engineering lab

• Performed sustaining engineering tasks and supported new product engineering.• Learned extensive knowledge for Epicor and part number system and was critical in executing engineering requests quickly for technical sales team.• Developed and Provided technical sales training for in-house and global sales representatives (Southeast Asia Global Product Representatives).• Performed flow calculations and rupture disc recommendations per specifications for technical sales and outside sales representatives.