Anna Nye Email & Phone Number

Las Cruces, Nm, Us

United States

• Participates in technological decisions made for specific applications. Documents and communicates process redesign. Creates, activates, de-activates/reactivates accounts depending on length of stay and department position. Runs audit reports and work with departments to ensure data quality. Participates in support and troubleshooting activities with the department, Cerner, Information Services, and other application specialists in the organization. Troubleshoots issues and escalates… Show more • Participates in technological decisions made for specific applications. Documents and communicates process redesign. Creates, activates, de-activates/reactivates accounts depending on length of stay and department position. Runs audit reports and work with departments to ensure data quality. Participates in support and troubleshooting activities with the department, Cerner, Information Services, and other application specialists in the organization. Troubleshoots issues and escalates unresolved issues.• Demonstrated working knowledge of a wide range of technology support encompassing computer hardware, software, and network connectivity, across all major platforms and current operating systems.• Proficient in identifying and implementing a wide range of possible solutions, often in collaboration with others.• Demonstrates knowledge and application of best practices related to service management, security, customer support, and technology support. Show less

Alamogordo, New Mexico, United States

Installs, diagnoses, repairs, maintains, and upgrades all PC hardware and equipment to ensure optimal workstation performance. Troubleshoots technical problems in a timely manner, and provides end-user assistance when and where required. Participates in department on-call rotation.

Las Cruces, New Mexico Area

• Creates computer images, does machine builds and deploys new hardware if old hardware is faulty after thorough troubleshooting.• Remotely manages and configures Microsoft Systems • Helps manage and maintain Microsoft Windows Active Directory.• Assists agents with unlocking accounts and resetting passwords.

Las Cruces, New Mexico

• Educating students on information technology principles, installing, configuring and troubleshooting hardware and software.

Irvine, California

Auditing, surveying and troubleshooting electronics and electronic displays.Graphics Refreshing.SD card updates.

Holloman Afb, Nm

Received, ordered and stocked suppliesOperated Windows 7 for ordering and accounts receiving.

Holloman Afb, Nm

Planned, developed and maintained displays with the use of Photoshop and Illustrator.

Master Of Science - Ms, Information Technology Management, 4.0

Bachelor'S Degree, Information Communication Technology

Bachelor'S Degree, Information Communication Technology, 3.8

Learned about technology principles, installing, configuring and troubleshooting hardware and software.

Associate'S Degree, Art/Graphic Design