Anna O'Regan Email & Phone Number

New York, United States

− Manager of the Data Quality Assurance (DQA) team for The Law Offices of Robert S Gitmeid, headquartered in NY with a presence in 40+ states across the US.− Duties include compilation, processing, and analysis of both qualitative and quantitative data (Data Wrangling) on a weekly basis, to monitor and manage the performance of multiple teams across a.

Provide day to day support for the National Kidney Foundations Salesforce and data integrations, including data management and clean up tasks, report writing, event registration set up, end user support, and conducting employee trainings.− Participating in development of platform, CRM enhancement projects and supporting the director to identify and meet.

New York City Metropolitan Area

• Managed master data for the NFKs enterprise repository, including creation, updates, and deletion
• Provided quality assurance (QA) for all data, working with quality assurance analyst as and when necessary.
• Responsible for data integrity and data clean–up for patient/donor database and participating in strategic initiatives delivering data integrity and normalization.
• Resolution of all requests/queries concerning salesforce across the organization within agreed service levels.
• Worked with Salesforce team to create and maintain online event forms.
• Corresponding/problem solving with the event managers from regional offices.

Maidenhead, England, United Kingdom

• Installing and configuring computer applications.
• Diagnosing hardware and software faults solving the issues either in person or over the phone.
• Maintaining procedural documents and reports.
• Analysis of call logs in order to discover underlying insights, issues and trends.
• Responding to trouble tickets, callouts and walk-ups and resolving within SLA.

Bsc, Chemical Physics

Master'S Degree, Human Rights