Responsible for the coordination of day to day activities of the Records Office, including but not limited to: accurate processing of all academic forms, revising and processing graduation applications, carrying out school policies and procedures, keying and filing student data for records (medical records, student information, school and government documents), accurately keying student data into software (class schedules, transcripts and holds), supervision of the disability services coordinator and ensuring that excellent customer service is conveyed to students and the general public. • Instructor for University 101 and Instructor/Facilitator for UNIV 401 (GLD)

Certified educational professional whose primary role is to guide the student towards academic success, social development and overall preparation for their post-secondary pursuit. Serves as a coach, mentor and motivator at the same time ensuring that each student under my care receives a customized learning experience, by utilizing all available instructional resources to ensure success.

• Keyed and filed student data for records such as medical records, student information, and school and government documents. • Provided customer service to a wide range of individuals including students and the general public. • Was responsible for accurately entering student date into software to enter them into classes, send transcripts and remove holds.• Provided administrative support to the counseling center by setting students up with intake forms. • Set students up for advisement appointments, lifts advisement holds and helps students set up classes and log into their blackboard and VIP accounts. • Arrived on time daily to make sure office was open and to help students immediately.

• Served as Human Resources to various general contractors to ensure that the proper employees were placed with the company based on their skill level and qualifications. • Worked as the front line in the office taking phone calls, managing clients and workers and dealing with personnel issues.• Dealt with company billing and work orders to make sure that proper companies were billed correctly based on the amount of hours worked.• Cut checks to pay workers daily based on the amount of hours worked and transportation provided.• Delivered daily customer service to a wide range of people.