Anna Oswald Email & Phone Number

Medford, Ma, Us

Seattle, Wa, Us

Boston, Ma, Us

• Helped the company to reach the next level of agile maturity by reinstating missing agile ceremonies, introducing continuous improvement, coaching senior leadership and mentoring designers and Costa Rican development team. • Served as the main point of contact for the clients and built trustful relationship by demonstrating high level of professionalism and expertise through the end of sprint demos, backlog prioritization, continuous testing and release planning. • Significantly increased collaboration and velocity of the off-shore development team by providing clear prioritization, enabling self-organization and self-management, introducing end of sprint client demos and relentlessly removing all impediments.

Boston, Ma, Us

• Set up agile framework and kicked off projects at two Fidelity Labs incubators while providing the teams with flexibility and coaching to optimize performance through various phases of the Design and Experiment stages.• Partnered with the incubators’ product leads, technical leads and design thinkers to refine and prioritize requirements, assess technical complexity, solidify user experience resulting in a prototype roadmap. Estimated rollout timelines, advised on the resource needs, prepared implementation plans. • Managed initiation, conceptualization, requirements gathering, design and road map development for two high profile multi-million-dollar projects at the Fidelity Personal Investments group - 1) Planning and Guidance Center on the fidelity.com site and 2) Automated robo-investing service (Fidelity Go).• Created a structure and processes for managing and coordinating work across 3 internal design teams and an external agency focused on different parts of the experience. Managed the digital agency responsible for design and front-end development of the product prototype. • Developed a solution for integrating the design work into the agile framework by creating a Design/Front End Development Scrum team and managing it.• Completed the following agile training - Fidelity Agile Methodology, Agile Whole Team Training, Agile Coach Accelerator Workshop

Boston, Ma, Us

• Led web design, strategy and technology implementation engagements for the agency’s key clients while serving as a primary client liaison. Identified new opportunities and advised account management on selling new business. • Increased account profitability by improving accuracy of the estimates and ensuring completeness of the scopes of work for the agency’s strategic long-term client. Turned around 3 failing projects including new site build for a financial startup and iPad applications for a major financial company.• Brought the agency to the next level of project management maturity by establishing processes for managing project portfolio. Set up templates and tools to break up complex programs into projects with clear scope and deliverables. Tested and fine-tuned the company's agile project delivery methodology by leading the site redesign for Franciscan Hospital for Children.• Managed and mentored other producers to take over day-to-day project management and client communication.

Watertown, Ma, Us

• Managed the conceptualization, design and implementation of world-class digital experiences for leading clients across 5 industries – financial, insurance, biotechnology, pharmaceutical and advertising. Project budget size ranged from $500K to $1.5M. • Built strong relationship with clients and secured repeat business by delivering on the project objectives while educating the clients on the web design process and deliverables.• Participated in the stakeholder interviews to assess technology and operational impact of complex site redesigns.• Assisted the account management team in winning new business by defining the implementation strategy, projecting resource needs and estimating project scope and budget. • Mentored junior project managers and cross-functional team members on the company's project methodology and processes, client management, and team leadership.

Waltham, Massachusetts, Us

As Director, Membership Services for 2009-2011 Program YearAs VP of Finance and Administration for 2008-2009 Program YearAs Treasurer for 2007-2008 Program YearAs Recording Secretary for 2006-2007 Program Year

Colchester, Essex, Gb

• Reporting to CEO, defined and rolled out project management standards across the company and established new processes and procedures to support the company’s expansion into two new markets – Public Safety and Military. • Managed design, construction and installation of complex microwave communications systems for two customers – New Jersey State Policy and City of Los Angeles.

Mclean, Va, Us

• Laid foundation for managing projects at the Healthcare Finance division of Capital One and oversaw its integration into the Enterprise PMO.• Collaborated with Senior IT and Marketing leadership on the new product roadmaps. • Led complex, cross-functional projects with multiple customers, geographically dispersed teams and third-party vendors to launch four new services into the marketplace – one every 6 to 8 months – delivering over $500,000 in incremental revenue.

Mba, International Business

Business

Ba, Foreign Languages