Anna Phalen Email & Phone Number

Chicago, Il, Us

South San Francisco, California, Us

–Focus on driving new business sales within the digital natives sector, targeting high-potential users across the US Central and East regions.–Develop and implement strategic sales initiatives to attract and secure new enterprise partnerships, contributing to overall revenue growth.–Lead and mentor a sales team in effective prospecting, presentations, and closing techniques to cultivate strong customer relationships.–Increase user adoption and engagement through a tailored sales approach that addresses the unique needs of prospective users.–Foster collaboration across departments to ensure a seamless onboarding and growth experience for new enterprise clients.

South San Francisco, California, Us

–Managed revenue targets exceeding $100M for established enterprise users within the digital natives sector across US Central and East regions.–Led a team of 8-11 senior account executives, focusing on increasing retention and growth strategies for existing partnerships.–Developed and executed a customer journey strategy to enhance user retention and satisfaction, resulting in year-over-year growth.–Collaborated cross-functionally with sales support teams, including legal, customer success, and risk management, to optimize customer experience.–Trained and coached team members on account management best practices and sales strategies to drive user success.

Chicago, Il, Us

—Own revenue targets for all direct revenue for Jellyvision.—Oversee and lead the most delightful, supportive and "quota crushing" direct sales team in the biz; including all direct sales managers and their reps. —Build, develop, support sales strategy for new product rollout which includes creating a new Solutions Consulting team consisting of hyper-focused sales reps alongside solutions engineers. —Play a strategic role as a member of the Senior Leadership team working across teams to foster communication and collaboration.

Chicago, Il, Us

—Build, staff and support a direct sales team of 50+ individuals responsible for both netnew and renewal revenue.—Help develop and outline the newly tiered management layer that's built to foster collaborative cultures across teams. —Own revenue targets for all direct revenue for Jellyvision.—Survive the craziest year of sales due to a surprise pandemic working with the best bunch of colleagues one could ever ask for.

Chicago, Il, Us

—Lead and foster a growing team of 25+ smart, savvy and positively charming account people responsible for the success, renewal and growth of Jellyvision’s 1500+ customers. —Develop, oversee and delegate year-round customer journey strategy and tactics that support retention, reduce churn and solicit YOY growth from existing customers. —Work collaboratively with leadership team members to ensure dissemination of customer voice to all teams within Jellyvision.

Chicago, Il, Us

—Manage a team of customer success managers.—Focus on customer journey, sales tactics, and revenue growth within B2B2C SAAS business.—Establish/implement cross-departmental processes to ensure a delightful customer experience.

Chicago, Il, Us

—Foster, nurture and grow customer relationships—Support customers as they navigate and plot out their benefits communications strategies—#1 Champion of ALEX: the most engaging employee communication platform in the universe**According to hundreds of the country’s top employers…and our moms.

Chicago, Il, Us

•Manage a portfolio of clients and guide customers through software implementation process•Act as day to day client contact•Oversee, analyze, and review employee benefit packages•Assist with the development of delightful and creative client communications•Troubleshoot issues and challenges by collaborating with tech, operations and production teams on a daily basis•Track client feedback and usage; work with production team to develop strategies and ideas to strengthen product•Assist with management of interns

Chicago, Il, Us

•Manage donor portfolio of more than 150 individual, corporate and foundation prospects all with major gift capacity including members of the Museum’s Board of Trustees.•Develop creative and consistent cultivation, solicitation and stewardship strategies for assigned prospects that establish and reinforce meaningful and invested relationships with MSI resulting in larger donations and longtime support. Proven track record of increased gifts as well as success as working as a team member to surpass department’s goal of $5M in unrestricted support.• Assist with management of Columbian Ball fundraising, the Museum’s largest annual fundraising event; specific focus on the event’s sponsorship strategies and auction. •Manage and facilitate fundraising for the President’s Council, an auxiliary board comprised of corporate and civic leaders in the Chicago area.•Lead planning and execution of solicitation campaigns; oversee communication collateral for donors giving $1,000 or more a year.

Chicago, Il, Us

•Manage and execute the engagement initiatives of high-level constituents including trustees, advisory committee members, and President’s Council members. •Responsible for day-to-day implementation of President’s Council and Advisory Committee meetings, projects and overall program structure.• Maintain and build relationships with committee members as well as proactively identify engagement and fundraising opportunities for MSI constituents.•Facilitate communication and project management with internal staff as well as external constituents. •Develop and compose advisory committee and President’s Council communications formulated with MSI’s brand and donor “voice” including speaking points, electronic committee updates, agendas, and meeting notes.

Chicago, Illinois, Us

•Managed and supervised the Museum’s Annual Fund and Membership program as well as the Guild, an auxiliary board, with a focus on donor relations, strategic fundraising, event management, and corporate, foundation, and individual giving. Helped increase Annual Fund donations with the addition of new donor benefits, revamped solicitation strategy, and introduction of Behind-the-Scenes events. •Managed and acted as lead coordinator of the Museum’s largest annual fundraisers, both the Making History Awards ceremony and the Lincoln Ball; responsible for event coordination as well as aid with fundraising initiatives. • Supervised membership and data processing staff as well as train interns and volunteers•Designed, developed, and coordinated publications including donor solicitations, member acquisition mailings, donor newsletter, and donor event invitations.

Ba, Anthropology, French

Education record