Anna Phillips Email and Phone Number

Develop pre-discharge education plans for all home going patients. Assess clients upon admission. Set up post-discharge services and in-home equipment. Conduct chart compliance audits and review charts to ensure client suitability for facility. • Perform care planning for facility’s 6th floor, including review of care plans during care conferences.• Do morning rounds with floor nurses and backfill during nurse/CNA coverage shortages.•Partner with social services and providers (Kaiser, Gericare and Rocky Mountain Senior Care) to ensure smooth communications and safe client discharges.KEY ACCOMPLISHMENTS: • Promoted rapidly from Floor Nurse to RN Case Manager. • Commended regularly by clients for genuinely treating them like family.

Assisted pediatric patients with a broad range of diagnoses in activities of daily living, medication management, adherence to care plans, and transportation to school/medical appointments.• Performed full care for 5 patients with cerebral palsy.• Assisted a ventilator-dependent infant.• Served as client’s primary contact at medical appointments when parents could not be available.KEY ACCOMPLISHMENTS: • Praised for innovativeness in finding a way to safely unclog the G/J tube of a patient.• Prevented an ICU admission for a client in early pneumonia by correctly assessing her and determining that she needed emergent care.

Performed suitability and utilization reviews, including nurse-to-nurse consultations, and nursing assessments for new clients admitted to the facility. Addressed and resolved medical issues that arose during patient stays. Educated clients and guardians on medications prescribed. Partnered with psychiatrists and nurse practitioners on care coordination. Ordered and administered medications in compliance with providers’ orders. Worked with facility’s EMR (electronic medical records) system.• Assisted coworkers when clients needed extra observation.• Served as sounding board for patients.• Helped run group therapy sessions.KEY ACCOMPLISHMENTS: • Commended for properly handling a self-harm incident during first solo overnight shift and for thoroughly documenting it without the need for additional guidance from supervisor or director.• De-escalated an agitated patient through verbal communication alone.

Arapahoe Park Pediatrics, Littleton, COPerformed phone triage, patient intake, and specimen collection. Entered immunizations into state registry. Managed provider schedules and assisted clinicians with casting and other minor procedures. Obtained insurance authorizations.• Instrumental in launching EPIC EMR for the facility.KEY ACCOMPLISHMENTS: • Lauded for correctly and innovatively handling an EpiPen injection for a highly agitated patient without escalating him further.• Requested often by parents to administer injections in recognition of nearly painless, ultra-low-stress administration technique.