Anna Chow Email & Phone Number

Building stakeholder relationships by gathering reporting requirements,Creating valuable Power BI dashboards, delivering KPI Reports, and ad hoc reporting.Validating, processing smart meter work orders, and issuing to Contractors.

Independently managing over 100 projects regularly for businesses.Facilitating internal and external project meetings, gathering scope and managing timelines with various stakeholders such as customer groups, operations and finance. Ensuring projects are within budget and presenting cost-saving alternatives when required.Provisioning SecureWAN, Securesite.

Using SAP equivalent software to manage customer relations, liaison between Chorus, third-party vendors and Internet Service Providers to ensure connections are completed in a timely and satisfactory manner.Validating, analysing, and processing connection and disconnection of broadband, home line, and power orders.

Troubleshooting broadband and home line connections.Logging faults, reporting billing discrepancies, bugs, and malicious emails.Handling difficult and irate customers in a professional manner and resetting their expectations by addressing our procedures and addressing the solutions we offer.

Bachelor Of Commerce (B.Com.), Information Systems

Activities and Societies: AIESEC- Incoming and Exchange Team, Management Consulting Club, AIESEC- Activate

Ncea Level 1,2, And 3

Activities and Societies: Badminton Team Captain, International Festival Co-ordinator, Global Enterprise Challenge, Japan Trip 2008, Young.