Anna Plummer Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

•Multistate Tax Management: Meticulously process taxes for both the US and Canada, ensuring compliance with regional regulations.•Year-End Audit: Conduct thorough audits and process year-end procedures for both US and Canadian payroll.•Support to Payroll Manager: Provide invaluable support to the Payroll Manager in various tasks and responsibilities.•Team Leadership: Provide leadership to a team of three employees, fostering a collaborative and productive work environment.•Training Expertise: Actively train new payroll administrators in best practices and procedures.•Customer Engagement: Front line of customer service, effectively handling calls and emails from our field personnel, addressing their inquiries promptly and professionally.•Large Payroll Processing: Manage the payroll processing for a substantial workforce of 13,000 employees across the US and Canada, including both salaried and hourly employees.•Financial Operations: Process invoicing to Treasury for funding nine payroll legal entities on a weekly and semi-weekly basis, to ensure timely and accurate payroll distribution.•System Transitions: Experience with system transitions, including the implementation from ADP COS to Ceridian Dayforce HCM, and transitioned from Ceridian Dayforce HCM to the SAP payroll system, ADP SmartCompliance, and Kronos Dimensions in 2023.•Paycheck Resolution: Excel at troubleshooting and resolving any issues related to employees' paychecks, whether they pertain to payroll or tax matters.•Specialized Payments: Process manual checks and off-cycle payments.•Accuracy Assurance: Meticulously audit Personnel Action Notices (PAN) to paychecks, guaranteeing precise pay and tax calculations.•Garnishment Processing: Skillfully manage garnishments to ensure compliance with legal requirements.•Documentation Management: create and maintain procedures and instructions related to Payroll and Tax processing, ensuring comprehensive documentation for reference.

Houston, Texas Area

•Large-Scale Payroll Processing: Played a crucial role in assisting with the biweekly and monthly in-house payroll processing for a substantial workforce of 17,000 Harris County employees, including educators, members of the Sheriff's Department, government personnel, and retirees.•Garnishment Management: Effectively handled the entire garnishment process, including entry, maintenance, and termination notices for court-ordered child support, bankruptcy cases, student loans, and IRS levies, ensuring compliance with legal requirements.•Compensation and Vacation Pay: Accurately calculated and processed compensation and final vacation pay for terminated employees, ensuring they received their entitled benefits promptly.•Bank Kick Out Report Corrections: Took responsibility for processing corrections related to bank kick-out report files, ensuring the accuracy and integrity of financial transactions.•Off-Cycle Manual Checks: Processed, printed, and distributed an average of 40 off-cycle manual checks per pay period, addressing unforeseen payment needs efficiently.•Data Entry Audit: Conducted meticulous audits of data entry for new hires, terminations, and other personnel changes, minimizing errors and maintaining data accuracy.•Customer Service Excellence: Skillfully employed customer service skills to handle various clerical duties, including answering phone calls and responding to email inquiries. Additionally, I managed employment verifications and contributed to various projects as needed.•Vendor Deductions: Set up and submitted A/P wire transfer reports for third-party vendor deductions, such as Aetna, Valic, Nationwide, and HCFCU, ensuring seamless financial transactions.•Audit Reporting: Conducted various audit reports to guarantee the accurate calculation of group term life insurance, vacation accruals, and sick leave accruals, thereby upholding financial accuracy and compliance.

Houston, Texas Area

• Reviewed and reconciled an average of 50 import files with up to 200 employees each on weekly union payroll• Handled the research, processing and distribution of manual checks at time in excess of 200 per day• Sort and distribute paper and electronic payroll reports to 85 contract managers• Process historical edits into payroll time system and calculate retroactive pay where applicable• Download payroll previews and final payroll reports timely for use by processors and management • Manage shared mailbox and respond efficiently to resolve issues and reduce workload amongst my colleagues• Assisted with implementation from JD Edwards to ADP Enterprise• Implemented manual check process for the new system• Aided in the training of new employees

• Fielded phone calls as the front line customer service support• Restructured filing system for efficiency • Scheduled outgoing assignments to available drivers• Maintained Accounts Payable/Receivable using accounting software to record, store, and analyze information. • Audited systems against source documents to ensure accuracy and proper coding.

• Serviced customers’ needs• Served as active manager on duty• Provided support and assistance to sister stores as needed• Handled customer inquiries and resolve complaints• Accountable for safe and clean working environment• In charge of administrative closing duties• Requisitioned merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials• Compared merchandise invoices to items actually received to ensure that shipments were accurate• Reconciled financial reports for corporate management• Processed and submitted payroll for 6 employees weekly to corporate office