Anna Ronan Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

Denver Metropolitan Area

Denver, Colorado

• Maintain a high level of accuracy and attention to detail when ensuring customer contracts are recorded correctly into SalesForce.com
• Appropriately communicate with various CoreSite departments to facilitate timely execution of contracts
• Undertake special projects such as user acceptance training, departmental presentations, and large customer renewals

• Managed a team of 40+ employees to meet high expectations of friendliness and cleanliness
• Performed all operational duties such as recruitment and new-hire training, supply ordering, staff scheduling, equipment check processes, hospitality training and customer service training
• Worked closely with the Assistant General Manager and General Manager to ensure the club operates smoothly and members are satisfied

• Conducted extensive on-site hospitality and POS system training for franchisees and studio management/staff and implemented all studio brand standards
• Served as corporate operations contact for all studios in Central region for ongoing support and training as well as strategic consulting and new brand initiatives and promotions
• Worked with all other members of operations and marketing team to facilitate smooth grand opening process and provides daily assistance for continued studio growth

Greenwood Village, Colorado

• Assist Studio Manager with operational tasks such as recruitment and new-hire training, supply ordering, staff scheduling, event execution and sales
• Successfully implement all standard operating policies and procedures
• Develop strong relationships with clients by providing high level customer service and hospitality
• Handle customer concerns and requests in a timely and positive manner

Greater Denver Area

Greater Denver Area

- Created and implemented a more efficient record-keeping system- Documented and analyzed data designed to streamline operations- Proposed new recruitment and selection policies and practices

Boulder, CO

- Successfully facilitated social media marketing campaign to increase customer visits by 15%- Assisted with end of day, week and monthly financials- Offered excellent customer service to over 20 customers a day

Boulder, CO

- Supervised the command center and controlled radio traffic for NCAA athletic events- Effectively communicated rules and regulations with bartenders, event designers, and other staff at 10+ events

Broomfield, CO

- Coordinated 15-20 customer appointments and requests per day- Responded quickly and appropriately to customer inquiries and administrative tasks- Consistently preformed well and exceeded sales targets for special offers- Ensured customers were satisfied with their visit

Bachelor’S Degree, Finance And International Business

International Business

- Received marks of distinction for International HRM and International Media and Communication - Learned importance of adaptability.