Anna Russell

Anna Russell Email and Phone Number

Claims Operation Lead @ icare NSW
australia
Anna Russell's Location
Newcastle, New South Wales, Australia, Australia
About Anna Russell

An accomplished industry professional with extensive experience within the workers compensation industry, my passion is to work collaboratively with key stakeholders for sustainable outcomes, keeping all parties at the heart of the picture. Ensuring a pragmatic approach is taken to build authentic relationships.

Anna Russell's Current Company Details
icare NSW

Icare Nsw

View
Claims Operation Lead
australia
Employees:
1100
Anna Russell Work Experience Details
  • Icare Nsw
    Claims Operation Lead
    Icare Nsw Feb 2023 - Present
    Sydney/Newcastle
    A varied role that has allowed me to focus on the following skills based on business priorities: - Monitor and track compliance with contractual terms and conditions.- Monitor contractual performance and implement strategies to uplift performance. - Coordinate with cross-functional teams to identify root causes and implement effective solutions and ensure milestones are met. - Develop and implement new processes and associated collateral. - Maintain detailed records of issues and solutions for future reference.- Communicate project status, risks, and issues to stakeholders. - Facilitate regular meetings ensuring all key stakeholders are informed and engaged.- Identify opportunities for process improvements and implement best practices.- Stay updated with industry trends. - Exceptional communication and interpersonal skills.- Ability to work under pressure and meet tight deadlines.
  • Icare Nsw
    Authorised Provider Lead
    Icare Nsw Dec 2020 - Oct 2022
  • Icare Nsw
    Return To Work Specialist
    Icare Nsw Oct 2019 - Dec 2020
  • Icare Nsw
    Scheme Agent Liaison
    Icare Nsw Feb 2018 - Oct 2019
    Sydney, New South Wales, Australia
  • Icare Nsw
    Scheme Agent Implementation Manager (Project)
    Icare Nsw Jun 2016 - Feb 2018
  • Eml
    Team Leader
    Eml Jul 2009 - Jul 2016
  • Allianz Australia
    Case Management Specialist
    Allianz Australia Jun 2004 - Jun 2009

Frequently Asked Questions about Anna Russell

What company does Anna Russell work for?

Anna Russell works for Icare Nsw

What is Anna Russell's role at the current company?

Anna Russell's current role is Claims Operation Lead.

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