- Responsible for the Lease Administration services for a large banking Client- Crisis management on large CBRE Accounts- Project Management: designing and implementing efficiency programs, oversight, implementing and governance of ongoing projects- Total number of Employees managed: 15 FTE- Responsible for P&L and risk management on the Account- Responsible for managing relationship with the Client and Client communication- Fully accountable for the Account Team’s deliverables, capacity, workload planning and resourcing

- Responsible for the Lease Administration services for 3 large banking Clients- Total number of Employees managed: 23 FTE- Crisis management on large CBRE Accounts- Responsible for P&L and risk management on the Account- Responsible for managing relationship with the Client and Client communication- Project Management: designing and implementing efficiency programs, oversight, implementing and governance of ongoing projects- Fully accountable for the Account Team’s deliverables, capacity, workload planning and resourcing

- Streamline of operations in in-country Teams- Responsible for the Global Lease Administration service delivery - Lead of CBRE Warsaw Shared Service Center for the Account- Part of the Global Client Account management team- Responsible for managing relationship with the Client and Client communication- Engagement with the regional teams- Regular meeting with the Client’s Global CRES teams and Functional leads across regions- Responsible for designing and implementing efficiency programs for CBRE Warsaw Shared Service Center- Responsible for P&L on the Account within the CBRE Warsaw Shared Service Center- Responsible for the proper set up of data standards - Develop scope of service of on-boarding new Clients into CBRE and lead transitions to collect and centralize Client’s property data into CBRE’s software solutions- Responsible for establishing policies, procedures & templates to assure delivery of Global Data Management services- Supports CBRE regional teams in the delivery of formal reports to Client’s country and regional teams, including the proactive management oversight to ensure closure of transactional and critical date events- Oversight, implementation and governance of ongoing projects within the global data management scope

- Recruitment and day to day management of a Team of 15 FTE- Transition of new Clients to CBRE (portfolio re-abstraction management, new processes alignment, database setup)- Ensuring all monthly, quarterly and yearly targets are achieved by the Team- Generating and compiling performance reports on a monthly basis and providing the same to the supervisor- Co-operation with all the supporting departments to devise new initiatives to increase productivity- Active management of performance of each Team Members on a regular basis- Responsibility for attrition management- Co-operation with internal and external audit- Managing re-abstraction project

- Recruitment and day to day management of a Team of 15 FTEs (Real Estate Portfolio Analysts, AP Specialists, SC Reconciliation Analysts) for the new Accounts from Banking, Retail, Aircraft and Finance branches)- Transition of new Clients to CBRE (portfolio re-abstraction management, new processes alignment, database setup)- Ensuring all monthly, quarterly and yearly targets are achieved by the Team- Generating and compiling performance reports on a monthly basis and providing the same to the supervisor- Co-operation with all the supporting departments to devise new initiatives to increase productivity- Active management of performance of each Team Members on a regular basis- Responsibility for attrition management- Co-operation with internal and external audit- Managing re-abstraction project

• PORTFOLIO MANAGEMENT: - Supervising the Lease Admin Team in Warsaw- Reviewing lease events, requesting and approving changes in the database- Liaising with external lawyers or local FM teams with regards to legal documentation- Organizing building viewings and inspections in London premises• FINANCE ADMINISTRATION:- Reviewing all incoming invoices and rates demands- Processing payments for part of the EMEA portfolio- Issuing invoices for the Subtenants- Service Charges review for the London portfolio- Issuing Payment Request Forms for ad hoc payments- Raising Purchase Orders for supplemental services

- Participation in sale speeches for new CBRE Clients- Day to day management of a Team of 8 FTE- Ensuring all monthly, quarterly and yearly targets are achieved by the Team- Generating and compiling performance reports on a monthly basis and providing the same to the supervisor- Co-operation with all the supporting departments to devise new initiatives to increase productivity- Active management of performance of each Team Members on a regular basis- Responsibility for attrition management- Co-operation with internal and external audit- Managing re-abstraction projects

- Team Leader support: reports preparation and validation, monthly calls with the Client, delivery of PowerPoint presentations- Database management, lease analysis, client calls- Trainings delivery- Audit support- Additional projects participation (Transition files preparation, AI solutions implementation, Knowledge platform, ad hoc projects for CBRE employees from UK and US)

- Database management, lease analysis, Client calls- Trainings delivery- Audit support

- Temporary secondment to ING’s Global Corporate Real Estate and facility Services (CREFS) team located in The Netherlands- Optimization of ING’s global Corporate Real Estate portfolio, of approx. 2M sqm, consisting of 170 office buildings and 1,200 retail branches in over 45 countries for ING Employees- Performing analysis, developing portfolio optimization plans, business cases, presentations and management reports

- Database management and development- Drawing up lease contracts and preliminary sale contracts- Conducting negotiations with customers

- Sale of current tourist offers to various groups of clients