• Providing the business with professional support and advice in internal and external communications and public affairs; developing and promoting a communications strategy, ensuring effective communication across the business.• Managing and co-ordinating all of the business’s internal communications to ensure that staff is kept fully informed of matters which may affect them or the business and enhancing the reputation of the Company. Communicator for the Country Novartis Emergency Management (NEM).• Maintaining and developing the current internal communications tools and vehicles such as e-newspaper, in-house corporate magazine, intranet, company internet site, etc. Launch of the Sandoz Russia internet-site www.sandoz.ru• Managing the company’s CSR programs to ensure that the Company reputation is promoted.• Providing support for special projects internally and externally, particularly those involving the promotion of the Company’s reputation. • Managing the production of publications, materials and communication vehicles, as required for both internal and external use, and to ensure that such materials are in line with Company policies, corporate style and communications objectives for Company.• Consulting BUs on key brand elements. Active member of the Country Promotional Clearance Committee• Working closely with other Novartis communications departments/consultants (e.g. Corporate communications) to ensure consistent and complete communications across the Company. This includes translation into local languages. • Developing and managing the business’s relationship with local and national media.

Providing assistance to the General Manager, including travel support, family support, visa support, accommodation support etc.Arranging and coordinating meetings, including preparing the agendas, taking minutes and distributing meetings' materialsProviding assistance to the head of PA DepartmentProviding travel assistance to the guests, travelling to Russia (including visa support, accommodation, transportation etc.)

Providing emergency assistance to American citizens throughout Russia. Negotiating on behalf of citizens with local authorities including police, ministry officials, passport and visa offices, medical facilities, and mental health experts; Resolving Americans' visa problems of various sorts;Drafting regular, congressional, and diplomatic correspondence (including consular diplomatic notes) on behalf of the ACS chief. Providing logistical assistance to U.S. Federal Agencies (SSA, IRS) during official visits to Russia; Managing all U.S. Federal benefits programs for U.S. citizens in Russia. Working closely with Social Security Administration and Department of Veterans Affairs;Interpreting U.S. Immigration and Naturalization Laws to document claims of U.S. citizenship;Providing limited judicial assistance to U.S. citizens in Russia.

Serving as the Consular Section's working level coordinator for non-immigrant visa (NIV) cases requiring additional authorization by the U.S. Department of State; reporting directly to the Consular General and NIV chief on the status of high profile cases;Maintaining the case tracking system;Coordinating with other Consular subdivision managers the section's correspondence exchange.

Fulfilling the full range of the Human Recourses officer's responsibilities: advertising job positions, resume screening, conducting job interviews; drafting training programs for new comers; maintaining employees' files;Accounting;Maintaining contact with government control organizations;Providing marketing research of various sectors of the food market.