Anna Smick Email & Phone Number

St. Louis, Mo, Us

Develop content to promote company services on social media platforms, including LinkedIn, Facebook, and Instagram. Coordinate content development calendar for day-to-day and long-term efforts, highlighting monthly initiatives and events. Build pipeline of content, publishing multiple pieces each week to generate conversation and conversion. Leverage knowledge of online social performance analytics and search engine optimization (SEO) to make creative decisions and update content based on trending topics and keywords.✓ Respond to inquiries regarding posted content, answering questions; explaining service offerings; and arranging appointments with career coaches. ✓ Attend trainings and presentations by industry leaders to remain updated on best practices and content development strategies.✓ Improved listener engagement and understanding by creating writeup/overview document detailing weekly podcast presented by CEO on personal website.✓ Increased views of CEO’s professional LinkedIn page 50% by updating information to clearly showcase career and company highlights, overall metrics, and available services. Led to 50% increase in views within two weeks.

Write and edit resumes, CVs, cover letters, LinkedIn profiles, biographies, and other job search documents for clients seeking relocation and outplacement support. Offer guidance to career coaches on job-search strategies; answer questions and ensure client awareness of interview techniques, ATS requirements, and changes to industry standards. Partner with resume writers and other departments to develop strategies to improve writing strategy efficiency and accuracy while maintaining client satisfaction. ✓ Mentor new CPRWs, ensuring understanding of expectations relating to resume writing and submission process. Proof and edit documents to ensure accuracy of formatting, spelling, and grammar.✓ Surpass productivity goals by completing 50% more deliverables than required daily.✓ Remained updated on industry best practices and changing trends by attending professional development seminars and conferences through The National Resume Writers' Association and Career Thought Leaders.✓ Enhanced training process for new hires and promoted writing consistency between team members by updating and streamlining multiple sections of the department style guide. ✓ Improved cross-functional collaboration and engagement by leading multiple companywide day-in-the-life presentations to describe day-to-day operations, challenges, goals, etc. of the resume department.✓ Increased efficiency by assisting with software implementation to support writing process automation for clients; completing testing; supplied feedback; and participated in vendor meetings to offer improvement suggestions.✓ Recognized by executive committee members, peers, career coaches, and clients for exceeding expectations in resume development; contributing to job offers; and providing last-minute support to ensure needs were met.✓ Promoted to Senior CPRW in recognition of writing efficiency; client satisfaction; and special project contributions.

Completed research for high-volume of relocation and acclimation informational requests, providing personalized support to clients’ employees and their families during career transitions.✓ Performed online research to determine resources and opportunities within clients’ new area.✓ Entered information into database for review and archival purposes; proofread peer requests for accuracy.

Lake Saint Louis, Mo

Coordinated appointment schedule for medical office with five physicians; responded to inquiries from patients, medical offices, and pharmacies; and entered patient demographics and health history into electronic database.✓ Filed patient reports, labs, and information in medical records prior to scheduled appointments.✓ Verified patients’ insurance coverage and determine estimated co-pay and service costs. ✓ Communicated physician instructions to patients upon check-out; processed credit card, cash, and check payments.✓ Supplied patients and family members with referrals to local resources and specialists.✓ Trained new staff in computer software, telephone etiquette, and office policies and procedures.

St. Charles, Mo

Provided support for bankruptcy law firm with four attorneys and two paralegals. Created, reviewed, and filed bankruptcies, motions, correspondence, and legal documents.✓ Scheduled attorney appointments and meetings, maintained calendar, and updated client database.✓ Completed administrative tasks, including processing payments, responding to inquiries, performing research, and offering regular progress updates to clients.