Anna Smith Email & Phone Number

• Spearheaded the creation, planning, marketing, and execution of diverse events and programs, encompassing resident socials and holiday events for all age groups.
• Served as the key liaison for board members, property managers, and residents, ensuring effective communication and collaboration.
• Proactively recruited and hired new employees, demonstrating a commitment to developing and fostering a successful team.
• Maintained oversight of the property budget, ensuring alignment with financial targets and strategic objectives.

New York, United States

• Crafting delicious drinks tailored to customers preferences, ensuring a high level of customer satisfaction.
• Effectively managed front-of-house staff, overseeing bartenders and bar backs.
• Expertly handling cash and credit card payments while maintaining a focus on customer service excellence.
• Managing comprehensive bar inventory, optimizing stock levels and minimizing waste.
• Established and maintained a commitment to excellent customer service and positive experiences.
• Fostered lasting professional connections through attentive service and interpersonal skills.

United States

• Directed all operations for the residential amenity space, ensuring seamless functionality.
• Produced comprehensive monthly metric reports detailing activities within the amenity space.
• Supervised and monitored the operations of the pool, spa, and whirlpool facilities.
• Managed and provided mentorship to amenity staff, including receptionists, lifeguards, and porters.
• Conducted monthly team meetings to facilitate compliance with all operational requirements.
• Reviewed and approved bi-weekly payroll for staff members using the ADP system.

Bachelor Of Arts - Ba, Urban Studies/Affairs

Associate Of Arts - Aa, Urban Studies/Affairs

•Understanding of cultural diversity and the ability to work effectively in multicultural urban settings. •Capacity for critical analysis.