Anna Sobczyk Email & Phone Number

Poznań, PL

Poland

Poland

Poland

• Building and maintaining positive business relationships with stakeholders in EY Poland and Nordics (Sweden, Finland, Norway, Denmark) – HR Services, Recruiters, On-boarding and Employees
• Performing HR processes in line with global directions, legal standards and country specific requirements, existing policies and procedures
• Answering inquires related to HR Processes via e-mails and calls
• Ensuring all new process updates are incorporated
• Preparing HR related reportsNordics (Sweden, Finland, Norway, Denmark) - main scope:
• Handling job requisitions through their life cycle (job creation, editions, un-postings, closure/ cancellation)

Poznań, Wielkopolskie, Poland

• Sourcing and recruiting highly skilled and qualified professionals within Global Corporate Functions (Accounting, Finance, Controlling, Tax, Treasury, Procurement, HR, etc.)
• Taking part in Intake Calls with Hiring Managers and agreeing the delivery expectations, timelines and sourcing strategies
• Creating sourcing strategies
• Posting advertisements on job boards and social media (LinkedIn, FlashPost, etc.)
• Creating and uploading LinkedIn posts (infographics)
• Sourcing using different channels, incl. Workday, LinkedIn, Arya, Avature

Cork, County Cork, Ireland

Talent Acquisition Specialist at M3S - Total Talent Solutions, focused on sourcing the top talent within Ireland's recruitment markets for our client base. M3S is a division of Morgan McKinley offering flexible solutions such as: recruitment process outsourcing (RPO), managed service provision (MSP), talent pooling, emerging talent and project recruitment.

County Cork, Ireland

• Providing operational support to Dell EMC Partners, Account Managers & Sales teams across EMEA (including: Tech Data, Arrow, Ingram Micro, S4E, AB S.A.)
• End to End Case Management & Distribution, root cause analysis and action
• E2E Case Management Project Leader; training deck prepared for E2E Case Management Training for Partners
• Part of Demo Program Project Team
• Working with team members and management to identify process improvement and/or Partner/Sales training opportunities
• Providing support to partners and internal Dell with regards to Channel Operations, this includes: OSC (Online Solutions Configurator), My Quotes, Partner Portal, Contract Management, Partner Sales Support & Partner.

County Cork, Ireland

• Sourcing and recruiting highly skilled and qualified professionals within life sciences (Pharmaceuticals and Medical Device), across a range of disciplines, incl.: QC, Microbiology, Quality Engineering, Validation.
• Building and maintaining candidate database and remaining in contact with suitable candidates on a constant basis.
• Sourcing using different channels, incl. company database (Bullhorn), Linked In (Boolean search), Indeed, Monster Ireland, Monster Europe and referrals from candidates/colleagues.
• Authoring job ads and uploading to job boards, such as LinkedIn, Irish Jobs, Monster and company website.
• Creating and uploading LinkedIn canvas.
• Present information on roles to suitable candidates.

County Cork, Ireland

• Proactively communicating with hotel management (Front Office Manager, Rooms Division Manager, Operations Manager, and General Manager).
• Working with portfolio of 70-100 hotels (last 2 years - new Starwood Preferred Guest partnership with Design Hotels).
• Assisting hotels with daily operations, incl. help in resolving customer service complaints.
• Recognizing and celebrating successes with properties achieving/exceeding performance.
• Focusing on hotel achievement of hotel loyalty program Starwood Preferred Guest (SPG) performance goals. Ensuring hotels are provided with the support and coaching required to meet and exceed assigned goals by use of.
• Adheres to Escalation Plan procedures to develop a professional rapport and driving performance on property and escalating non-responsive properties.

• Providing support, training and coaching to all call center associates (mainly reservations agents)
• Customer service issues, support in dealing with the difficult situations and customers; including escalated calls from the guests
• SPG – Starwood Preferred Guest, loyalty program – ensuring all the information provided to the guests I correct, explaining procedures and policies
• Acting as Supervisor on duty
• Spot checking agents’ work to ensure of the quality of their work (data sent to the hotels)

Cork

Poznan, Greater Poland District, Poland

• Dealing with corporate clients, new and existing
• Creating and updating customer databases
• Searching for new potential clients for the hotel room nights and events
• Negotiating contracts
• Driving the hotel’s revenue
• Using MS Office (Excel, Word, Power Point) and Outlook for reports

Poznan, Greater Poland District, Poland

Four star hotel (IBB Hotels) located in a city center of Poznan, city of mainly business travelers (International Fair), very modern hotel offering all 4-star hotel’s facilities; WinHotel SystemReceptionist (check-in, check-out, customer service, guest relations, reports)Reservation Agent (e-mail, telephone, walk-ins)

County Cork, Ireland

Master Of Science (M.S.), Chemical Process Technology

Certificate, Management Principles For Services

Diploma, Tourism And Travel Services Management

Postgraduate Studies, Faculty of Tourism and Accomodation Industry, Management and Economic Organization of Tourism and Accommodation.