Anna Sullivan Email & Phone Number

Shoreline, Washington, United States

Staffing, training, employee development, production, retail

Kirkland, Washington

• Supervise, assign, delegate and monitor day to day work for 70 employees• Coordinate staff schedules to ensure 24/7 coverage in 10 different modalities• Complete and conduct probationary and annual performance appraisals for staff• Interview, hire and coordinate training of new employees• Process payroll using LaborWorkx scheduling system• Facilitate any corrective actions within the department• Accountable for following the guidelines for attendance, punctuality and overall dependability• Develop and document processes and procedures Training Specialist/Auditor• Creating and leading training program for the organization• Teach various techniques and methods on Cerner EMR, Emdeon Insurance Verification, AccuReg, ESignature, Voalte, LaborWorkx programs and processes for Registration / Scheduling• Training new hires and providing refresher and retraining for the organization• Create and maintain registration / scheduling training material• Gather and analyze data to produce quality reports• Increase front end collections in the Emergency Room by double• Perform audits based on key performance indicators• Training customer service skills to improve Press Ganey scores• Collaborate with cross-functional team members on projects and software implementation• Validation testing of new software• Create training material and training program for new software implementation• Onboarding of new clinics Registration• Interview patients and or their family member to obtain demographic and billing information• Point of service collections• Knowledge of insurance payers and the use of electronic insurance verification systems• Schedule patients to be admitted• Assist patients in completing paperwork• Training new employees to perform registration

Kirkland, Wa

• Creating and leading training program for the organization• Teach various techniques and methods on Cerner EMR, Emdeon Insurance Verification, AccuReg, ESignature, Voalte, LaborWorkx programs and processes for Registration / Scheduling• Training new hires and providing refresher and retraining for the organization• Create and maintain registration / scheduling training material• Gather and analyze data to produce quality reports• Increase front end collections in the Emergency Room by double• Perform audits based on key performance indicators• Training customer service skills to improve Press Ganey scores• Collaborate with cross-functional team members on projects and software implementation• Validation testing of new software• Create training material and training program for new software implementation• Onboarding of new clinics

Bachelor'S Of Science, Technical Management

Associate Of Arts And Sciences - Aas, Criminal Justice/Police Science