Facilitating seamless collaboration and proactive inter-departmental relationships within sales operations, actively contributing to the formulation and streamlining of business sales processes, and executing essential activities to drive sales growth.Key Responsibilities:- Establishing critical system parameters and implementing cross-departmental controls.- Managing document flow in accordance with customer contracts.- Developing bonus schemes and templates for calculation as an advanced Excel user.- Generating various sales reports by regions, products, clients, and sales channels.- Cultivating robust commercial relationships with partners and customers to ensure effective collaboration on construction projects.- Engaging with international customers as Key Accounts, overseeing turnover-based bonus calculations and document flow control.- Conducting market analysis to identify and capitalize on emerging trends.- Assisting in monitoring targeted spending of marketing budgets in sales regions.- Utilizing SAP Sales and Distribution module expertise and Power BI training.- Extracting statistics from SAP using Business Object tool.- Contributing to closing team efforts by negotiating and creating action plans for dealer contract terminations and commercial offers for stock sell-out.

As a Project Manager in the Building Industry Department, I proactively enhanced project engagement with VELUX key products and cultivated robust relationships with Customers and Partners, including architects, construction engineers, and professional house builders. I collaborated with engineers and architects to successfully develop and execute project plans. Actively engaging in monthly project budget control, I orchestrated events for Professional Partners, such as exhibitions and training sessions.

I spearheaded Sales Support and coordination initiatives, overseeing the development and implementation of trade conditions, providing comprehensive project sales support (pricing, back-office), establishing customer databases, monitoring Sales Team KPIs, managing key accounts in the DIY segment, scrutinizing competitors' activities, offering support to the Management Team, and coordinating monthly and weekly sales reporting, statistics, and analysis. In my role as Sales Support team leader, I managed the team to ensure the timely flow of documents from external and internal customers.

Operated the call center, placed orders in ERP systems (Scala, SAP), tracked special orders, provided customer consultation, participated in warehouse inventories, and took part in construction exhibitions.