Flybuys is a leading Australian loyalty program, partnering with well-known brands like Coles, Virgin Australia, Liquorland, Kmart, and Target, offering members rewards through points earned on everyday purchases.- Deliver executive support to the Chief Partnerships Officer, Chief Technology Officer, and Chief People Officer at Flybuys, skillfully managing competing priorities across three business units and ensuring all teams are supported and aligned within a fast-paced, agile environment.- Coordinate complex diaries, implement time-blocking for reading and preparation, and manage the printing and distribution of board papers, ensuring smooth communication and collaboration across teams.- Adopt an agile working approach at Flybuys, quickly adapting to evolving business needs and shifting priorities, while ensuring alignment with strategic objectives and promoting collaboration across the Executive Leadership Team (ELT) and other teams. - Manage key stakeholder relationships within the Wesfarmers ecosystem, liaising with other Executive Assistants to ensure smooth operations and alignment across our businesses.- Play a central role in organising team strategy days and annual planning sessions, collaborating closely with Strategy teams to incorporate their input into presentations, while managing catering and logistics.

Lactalis Australia, part of the global Lactalis Group, is a leading dairy company producing brands like Pauls, Jalna, Oak, Vaalia, and Ice Break. Committed to quality and sustainability, it supports Australian farmers and delivers a wide range of dairy products nationwide.- Delivered high-level executive support to three General Managers in Communications & Corporate Social Responsibility, Cheese, and International (Export), managing confidential administrative tasks such as diary and email management, meeting coordination, and ad hoc reporting to optimise executive workflows.- Ensured seamless operations through effective internal communications, coordination of community engagement initiatives (World Clean Up Day), and alignment of team priorities.- Organised and facilitated quarterly roadshows, enabling collaboration and business updates between executive leadership and industrial sites across Australia, including managing all logistics and schedules.- Planned and coordinated international travel for the executive leadership team to the head office in France, ensuring all itineraries were accurate, efficient, and trouble-free.- Prepared and distributed board papers, processed expense reports, and monitored budgets to support the achievement of strategic objectives.- Acted as a central liaison between departments, ensuring timely and effective communication of updates and decisions while maintaining the highest level of discretion and professionalism.- Employment concluded due to redundancy.

Carlton & United Breweries (CUB), part of the Asahi Beverages family, is one of Australia’s leading beverage companies. Known for iconic beer brands like Victoria Bitter, Carlton Draught, and Great Northern, CUB also offers a diverse portfolio of ciders, craft beers, and non-alcoholic options.- Provided executive-level support to the General Manager Field Sales – VIC/TAS, Head of Sales – Craft, and General Manager – Fire & Earth Ventures at Carlton & United Breweries.- Attended leadership meetings, managing agendas, pre-reads, and action items to support effective decision-making and follow-through.- Managed stakeholder relationships and organised high-profile hospitality events, including the Australian Open, Grand Prix, and AFL, hosting customers to foster strong business partnerships.- Arranged complex group travel itineraries for customers attending events, ensuring smooth logistics and a first-class experience.- Delivered extensive team support for remote teams, including processing expense approvals, managing CRM systems (Salesforce), and coordinating product orders for events.- Successfully coordinated commercial roadshows, overseeing venue selection, catering, and scheduling, while ensuring all events were delivered on time and within budget.

Carlton & United Breweries (CUB), formerly part of AB InBev, is one of Australia’s most iconic beverage companies. With a portfolio that includes renowned brands like Budweiser, Corona, Beck’s and Stella Artois, CUB is a leader in beer, cider, and craft beverages, driving innovation and sustainability in the industry.- Effectively managed complex diaries and schedules for the Vice President of Legal & Corporate Affairs and the Vice President of People at Carlton & United Breweries.- Supported both the Legal and People teams, ensuring priorities and deadlines were consistently met with precision.- Planned and executed town halls for business updates and announcements, ensuring seamless communication and logistical coordination across the company.- Facilitated meetings with teams in India and Vietnam, managed expense submissions, ensuring accuracy and timely processing.

Crown Melbourne is Australia’s largest integrated resort, featuring a world-class casino, luxury hotels, premium dining, retail, and entertainment venues. Known for its vibrant atmosphere and iconic location on the Yarra River, it’s a premier destination for leisure, events, and hospitality.- Provided high-level support to the Group Executive General Manager – VIP International and the Senior Vice President – International Business Development at Crown Resorts.- Coordinated complex international travel arrangements across Southeast and Northeast Asia, ensuring seamless itineraries.- Facilitated the onboarding process for new team members, promoting smooth integration into the organisation.- Assisted with customer incentives, gift arrangements, and the preparation of internal presentations and reports.

- Provided high-level support to the Executive General Manager – Human Resources and General Manager – Human Resources (Corporate), ensuring the seamless execution of daily operations.- Managed complex diaries, coordinated leadership meetings, and prioritised competing demands effectively.- Administered employment contracts, oversaw onboarding processes, and maintained a confidential executive-level filing system for personnel records and contracts.- Prepared detailed reports, meeting agendas, and correspondence on behalf of HR executives.- Actively contributed as a member of the OH&S Committee, supporting workplace safety initiatives and compliance.- Collaborated with cross-functional teams to align HR strategies with organisational goals while maintaining discretion and professionalism in all communications.- Supported the launch of the Crown Reconciliation Action Plan (RAP), contributing to communication strategies and employee engagement initiatives.

- Delivered executive support to the Financial Controller and five senior finance managers at Crown Melbourne Limited, ensuring seamless operations.- Oversaw diary management, prepared and printed board papers, and contributed to the Annual Business Planning process.- Provided administrative assistance to the finance team and office manager at Crown Resorts, supporting day-to-day operations and team objectives.

- Conducted interviews and facilitated background checks for front-of-house food and beverage staff at Crown Resorts, ensuring a high standard of candidate selection.- Evaluated candidate qualifications against company requirements to make informed hiring decisions, including extending job offers and managing rejections with professionalism.

Crown College, a registered training organisation (RTO) located at Crown Metropol, offers vocational education in hospitality, business, and leadership. It provides students and employees with industry-relevant skills to build successful careers in hospitality and tourism.- Privileged to be the first receptionist at Crown College within the Crown Metropol hotel, coordinating 13 meeting and training rooms, managing bookings, handling invoicing, and overseeing maintenance requests.- Supported the recruitment team by signing in candidates and visitors and assisted the Learning and Development team with training administration and facilitation.- Contributed to the Human Resources department by assisting with onboarding and the introduction of new employees.

Crown Towers is a luxury hotel within the Crown Melbourne resort, offering world-class accommodations, fine dining, and exceptional service. Known for its elegant design and five-star amenities, it provides a premium experience for both leisure and business guests.- Front Office Attendant at Crown Towers, providing exceptional service during guest check-ins and check-outs, ensuring a seamless and welcoming experience.- Assisting guests with inquiries, reservations, and requests, delivering prompt and courteous assistance.- Managing guest accounts, processing payments, and handling any billing inquiries.- Collaborating with housekeeping, concierge, and other departments to ensure a smooth guest experience.- Maintaining a clean and organised front desk area while adhering to all company policies and procedures.- Handling guest feedback and complaints with professionalism, aiming for effective resolution and guest satisfaction.

Koko Japanese Restaurant at Crown Melbourne provides an outstanding dining experience with modern Japanese cuisine, elegant décor, and unmatched service. Renowned for its sophisticated menu and ambiance, it offers a premium culinary journey.- Food and Beverage Attendant at Koko Japanese Restaurant, delivering exceptional service by taking orders, serving food and beverages, and ensuring a memorable dining experience.- Assisting in maintaining the cleanliness and organisation of the restaurant, coordinating with kitchen and front-of-house staff to ensure smooth operations and guest satisfaction.- Worked in the Mahogany Room, assisting customers with drink orders, providing top-tier service, and ensuring a seamless experience in a 5-star gaming setting.