Serve beverages and food to guests in an efficient, professional, and courteous manner. Perform excellent customer service while interacting with guests. Positive and helpful team player. Extensive knowledge on revolving menu. Assist the kitchen with food running and entering orders into POS. Clean and clear tables momentarily after guests departed. Work in accordance with all health and safety standards to promote wellness.

Reported directly to Attorney Wayne McCook. Executed legal research, document reviews, and investigations. Strong knowledge in Chapter 7 and Chapter 13 bankruptcy. Helped emotionally distraught clients. Accurately entered information into BestCase and BridgeLegal. Scheduled client and attorney appointments and consultations. Organized attorney’s calendar. Handled administrative duties such as answering the phone, scanning documents, sending mail, etc. Met assigned deadlines and communicated case progress to attorney.

Prepared and served variety of drinks, breakfast foods, and pastries. Took customer orders and entered them into POS. Managed phone orders and customized gift orders. Assisted management with training new employees with basic store procedures and best practices. A mediator when necessary, helping resolve customer concerns and employee issues.

Promoted coffee consumption by providing extensive knowledge on roasting, flavor, brewing methods, as well as espresso-based and drip coffee drinks. Maintained a clean and food safe environment for guests. Greeted guests in friendly and inviting manner. Washed dishes and restocked inventory.

Non-profit organization specializing in local business promotions and encouraging the community to “Stay Local” to support the local economy. Assisted businesses to remain competitive through workshops, policy initiatives, networking events, and advocacy. Used personalized tools and methods. Utilized, created, and updated a customized Excel spreadsheet to track the company’s social media postings with major/minor details. Suggested methods for experimentation to grow post reach. Provided major contributions to local business campaigns i.e. Dirty Coast's Lagniappe Coin.