Anna Claudia Del Vecchio

Anna Claudia Del Vecchio Email and Phone Number

Especialista em eventos @ BotCity
São José dos Campos, SP, BR
Anna Claudia Del Vecchio's Location
São José dos Campos, São Paulo, Brazil, Brazil
About Anna Claudia Del Vecchio

Aqui está a tradução do texto para o inglês:I began my career in 2013 as an intern in the hospitality industry, where I focused on customer service from the very start. Over the course of four years, I gained experience in administrative roles, hiring, and coordinating graduations and events, until I decided to pursue an English language exchange in Auckland, New Zealand.Driven by the desire to expand my career internationally, I embarked on a new journey in 2017 with a hotel ship company, where I worked for three years. During this time, I had the opportunity to interact with various nationalities and develop my professional skills. My journey in the tourism sector was interrupted in January 2020 due to the COVID-19 pandemic.Upon returning to Brazil, I embraced a new challenge at the startup Buser Tecnologia, where I was able to enhance my skills in data analysis, people management, and solving major operational challenges.Currently, I serve as the Events Coordinator at the Coco Bambu restaurant, where I am involved in all stages of the process. From contract sales and negotiations to overseeing the preparations and execution on the day of the event, I ensure that every detail is perfect. Additionally, I dedicate special attention to post-event follow-up, ensuring client satisfaction and loyalty

Anna Claudia Del Vecchio's Current Company Details
BotCity

Botcity

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Especialista em eventos
São José dos Campos, SP, BR
Website:
botcity.com.br
Employees:
38
Anna Claudia Del Vecchio Work Experience Details
  • Botcity
    Especialista Em Eventos
    Botcity
    São José Dos Campos, Sp, Br
  • Coco Bambu Restaurante
    Events Coordinator
    Coco Bambu Restaurante Jul 2023 - Present
    São José Dos Campos
    - In 2023, achieved R$ 1,300,000 in event contract sales.- Led the events sector, ensuring excellence at every stage.- Responsible for B2C and B2B client prospecting, expanding the customer base and CRM tools.- Strong experience in sales negotiation, maximizing results.- Administrative organization to ensure process efficiency.- Executed events in collaboration with front-of-house and kitchen teams.- Focused on post-sales, ensuring client satisfaction and loyalty.
  • Buser Brasil
    Operations And Quality Coordinator
    Buser Brasil Nov 2022 - May 2023
    São José Dos Campos, São Paulo, Brazil
    The leadership of the team and projects focused on innovation and mainly operational contingency analysis.*Indicators, KPIs, and OKRs*Cost management and audit*Business analysis*Crisis and operational risk management*Internal team training*Training and technical visits to partner garages*Compliance*Audit of documents for operation
  • Buser Brasil
    Operations Analyst
    Buser Brasil Sep 2021 - Nov 2022
    São José Dos Campos, São Paulo, Brazil
    *Contingency plans *Analysis and problem-solving * Incident management *Operation risk management *Data analysis (Power BI, SQL, Excel, Jira, Kanban)
  • Dufry Group
    Sales Specialist
    Dufry Group Sep 2018 - Jan 2020
    Southampton, Reino Unido
    There were two contracts executed at the shipping companies Costa Crociere and P&O Cruises. *Customer service; *Planning and execution to maintain a solid sales result according to the targets; *Sale of luxury items such as jewelry, watches, handbags, and perfumes;*Responsible for store design and new collections; *Stock management *Supply of new products and inventory
  • Norwegian Cruise Line Holdings Ltd.
    Administrative Assistant
    Norwegian Cruise Line Holdings Ltd. Jul 2017 - Dec 2017
    Miami/Fort Lauderdale, Estados Unidos
    *Guest service *Cleaning and sanitization of the main restaurant following USPH *Organization and maintenance of the buffet and other utensils used *Follow-up on reservations *Administration of work schedules for the entire restaurant sector *Update of new crew data weekly Certificates acquired: Occupational Safety Training; First aid; Fire Prevention and Fire Fighting Practices; Personal Survival Techniques; Personal Safety and Social Responsibilities.
  • Impacto Eventos E Formaturas - Ticomia
    Administrative Manager
    Impacto Eventos E Formaturas - Ticomia May 2016 - Jul 2017
    Campinas, Sp, Brazil
    *​Customer service *Organization of events *Negotiation and contracting of suppliers *Responsible for the unit's trade and marketing plans and actions *Coordination of contracted teams in events with a capacity of up to three thousand guests.
  • M3R Foto E Vídeo
    Administrative Manager
    M3R Foto E Vídeo Mar 2013 - Sep 2015
    Campinas, Sp, Brazil
    ​*Customer service *Photo identifications*Management and renegotiation of photographic exclusivity contracts *Hiring and coordination of teams for events.
  • Royal Palm Hotels & Resorts
    Trainee
    Royal Palm Hotels & Resorts Apr 2012 - Dec 2012
    Campinas, Sp, Brazil
    Work performed directly in the food and beverage area of ​​the resort. *Responsible for reservations *Responsible for placing menus updated daily according to the chefs *Reception and accompaniment of customers to restaurants and events*Assistance to the maître and staff according to guest tastes

Anna Claudia Del Vecchio Education Details

Frequently Asked Questions about Anna Claudia Del Vecchio

What company does Anna Claudia Del Vecchio work for?

Anna Claudia Del Vecchio works for Botcity

What is Anna Claudia Del Vecchio's role at the current company?

Anna Claudia Del Vecchio's current role is Especialista em eventos.

What schools did Anna Claudia Del Vecchio attend?

Anna Claudia Del Vecchio attended Pontifícia Universidade Católica De Campinas, Edenz Colleges, Esamc.

Who are Anna Claudia Del Vecchio's colleagues?

Anna Claudia Del Vecchio's colleagues are Bruno Cajaiba, Fernanda Gabriel Fernandes, João Victor Voltarelli, Giulia Real, Livia Maçon, Giovanna Medeiros, Morganna Giovanelli.

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