Anna Claudia Del Vecchio Email and Phone Number
Aqui está a tradução do texto para o inglês:I began my career in 2013 as an intern in the hospitality industry, where I focused on customer service from the very start. Over the course of four years, I gained experience in administrative roles, hiring, and coordinating graduations and events, until I decided to pursue an English language exchange in Auckland, New Zealand.Driven by the desire to expand my career internationally, I embarked on a new journey in 2017 with a hotel ship company, where I worked for three years. During this time, I had the opportunity to interact with various nationalities and develop my professional skills. My journey in the tourism sector was interrupted in January 2020 due to the COVID-19 pandemic.Upon returning to Brazil, I embraced a new challenge at the startup Buser Tecnologia, where I was able to enhance my skills in data analysis, people management, and solving major operational challenges.Currently, I serve as the Events Coordinator at the Coco Bambu restaurant, where I am involved in all stages of the process. From contract sales and negotiations to overseeing the preparations and execution on the day of the event, I ensure that every detail is perfect. Additionally, I dedicate special attention to post-event follow-up, ensuring client satisfaction and loyalty
Botcity
View- Website:
- botcity.com.br
- Employees:
- 38
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Especialista Em EventosBotcitySão José Dos Campos, Sp, Br -
Events CoordinatorCoco Bambu Restaurante Jul 2023 - PresentSão José Dos Campos- In 2023, achieved R$ 1,300,000 in event contract sales.- Led the events sector, ensuring excellence at every stage.- Responsible for B2C and B2B client prospecting, expanding the customer base and CRM tools.- Strong experience in sales negotiation, maximizing results.- Administrative organization to ensure process efficiency.- Executed events in collaboration with front-of-house and kitchen teams.- Focused on post-sales, ensuring client satisfaction and loyalty. -
Operations And Quality CoordinatorBuser Brasil Nov 2022 - May 2023São José Dos Campos, São Paulo, BrazilThe leadership of the team and projects focused on innovation and mainly operational contingency analysis.*Indicators, KPIs, and OKRs*Cost management and audit*Business analysis*Crisis and operational risk management*Internal team training*Training and technical visits to partner garages*Compliance*Audit of documents for operation -
Operations AnalystBuser Brasil Sep 2021 - Nov 2022São José Dos Campos, São Paulo, Brazil*Contingency plans *Analysis and problem-solving * Incident management *Operation risk management *Data analysis (Power BI, SQL, Excel, Jira, Kanban) -
Sales SpecialistDufry Group Sep 2018 - Jan 2020Southampton, Reino UnidoThere were two contracts executed at the shipping companies Costa Crociere and P&O Cruises. *Customer service; *Planning and execution to maintain a solid sales result according to the targets; *Sale of luxury items such as jewelry, watches, handbags, and perfumes;*Responsible for store design and new collections; *Stock management *Supply of new products and inventory -
Administrative AssistantNorwegian Cruise Line Holdings Ltd. Jul 2017 - Dec 2017Miami/Fort Lauderdale, Estados Unidos*Guest service *Cleaning and sanitization of the main restaurant following USPH *Organization and maintenance of the buffet and other utensils used *Follow-up on reservations *Administration of work schedules for the entire restaurant sector *Update of new crew data weekly Certificates acquired: Occupational Safety Training; First aid; Fire Prevention and Fire Fighting Practices; Personal Survival Techniques; Personal Safety and Social Responsibilities. -
Administrative ManagerImpacto Eventos E Formaturas - Ticomia May 2016 - Jul 2017Campinas, Sp, Brazil*Customer service *Organization of events *Negotiation and contracting of suppliers *Responsible for the unit's trade and marketing plans and actions *Coordination of contracted teams in events with a capacity of up to three thousand guests. -
Administrative ManagerM3R Foto E Vídeo Mar 2013 - Sep 2015Campinas, Sp, Brazil*Customer service *Photo identifications*Management and renegotiation of photographic exclusivity contracts *Hiring and coordination of teams for events.
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TraineeRoyal Palm Hotels & Resorts Apr 2012 - Dec 2012Campinas, Sp, BrazilWork performed directly in the food and beverage area of the resort. *Responsible for reservations *Responsible for placing menus updated daily according to the chefs *Reception and accompaniment of customers to restaurants and events*Assistance to the maître and staff according to guest tastes
Anna Claudia Del Vecchio Education Details
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Public Relations/Image Management -
English School As A Second Language
Frequently Asked Questions about Anna Claudia Del Vecchio
What company does Anna Claudia Del Vecchio work for?
Anna Claudia Del Vecchio works for Botcity
What is Anna Claudia Del Vecchio's role at the current company?
Anna Claudia Del Vecchio's current role is Especialista em eventos.
What schools did Anna Claudia Del Vecchio attend?
Anna Claudia Del Vecchio attended Pontifícia Universidade Católica De Campinas, Edenz Colleges, Esamc.
Who are Anna Claudia Del Vecchio's colleagues?
Anna Claudia Del Vecchio's colleagues are Bruno Cajaiba, Fernanda Gabriel Fernandes, João Victor Voltarelli, Giulia Real, Livia Maçon, Giovanna Medeiros, Morganna Giovanelli.
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