Anna White Email & Phone Number

Warrington, England, United Kingdom

Warrington, England, United Kingdom

Nursery practitioner

Warrington, England, United Kingdom

I have been managing and operating my own domestic cleaning business for four years covering: Cleaning domestic properties Invoicing customers Finance management Diary planning Stock control Advertising

Warrington, England, United Kingdom

I moved to Warrington as part of the management team that opened the brand-new distribution centre at Omega. I was responsible for: Bringing together a new customer service team Defining the team responsibilities and parameters Delivering a first-class customer experience via telephone, email, and face to face Proactively engaging with the customer to prevent common complaints Creating dashboards to visually represent the key performance indicators for the site Utilising programmes such as Gmail, Google Drive, Sheets, Docs, Slides and WMS Delivering operational updates into the senior management team and the wider business Undertaking root cause analysis on customer discrepancies Holding the operational team to account for errors Managing team holidays, absence and performance reviews Tracking trends on customer behaviour & operational errors Customer site visits for face to face updates New supplier review, set up and monitoring I was part of the colleague liaison board to improve the employee experience

Northamptonshire, England, United Kingdom

I took this role to challenge myself and develop my skills. My responsibilities were: Tracking warehouse trends and performance Utilising Business Objects to create reports and updates Liaising with other departments on site to obtain required information Identifying risk and opportunity within these reports Utilising programmes such as Outlook, Excel, PowerPoint, Word, Business Objects, WMS Attend management meetings to provide background support and take notes Preparing review packs for the senior management team daily, weekly & monthly

Northamptonshire, England, United Kingdom

Post pregnancy I went straight back to work in a role that suited my family situation. In this role I: Maintained personal records, Schedules, and reports for all staff Using Excel to assist with cashing up at the end of the day Provide and assist training of staff Creating the staffing rota and managing holidays Greeting customers and assisting where possible with queries and complaints

Northamptonshire, England, United Kingdom

I took the opportunity to develop myself by becoming a private nanny. I cared for 2 children in their home: Working with the parents to ensure the safety and wellbeing of the children was always met  Creating my own documents to plan and record activities Prepared meals for the children Documented development for Ofsted Organised social activities with other children

Northamptonshire, England, United Kingdom

Having completed my qualification in childcare I joined the team at Bright Horizons as a nursery nurse. Within 5 years I had progressed to room leader. My duties included: Ensured the Health and safety for each child and staff member was met Plan and carry out activities in a safe manner Record information and present to the parents and managers Compete Risk assessments for outings and new equipment Review performance of all children and provide feedback to their parents

Diploma, Teaching Assistants/Aides, Level 2 Diploma

Level 2 Teaching Assistant Diploma complete

Cache Level 2 & 3, Childcare, Cache Level 2 & 3