Anna Williams Email & Phone Number

Revelstoke, British Columbia, Canada

https://www.bighornrevelstoke.com/

London, Hampshire And Davos, Switzerland

Davos, Graubünden, Switzerland

• Silver Teal cooks provide cooks for private estates and houses across the UK. I am a competent family cook catering for up to 14 Adults.
• Provide breakfast, lunch and a three course dinner.
• Liaise with the clients regarding their requirements, including dietary needs.
• Menu planning.

Norway

• Lyngen Lodge is a private lodge situated in northern Norway, within the arctic circle. It offers guests a luxury 5 star stay. Included in their stay is, a private chef, a team of hostesses, private guides and a driver..
• Serve, engage and liaise with guests, ensuring the highest standards of service were given at all times.
• Ensure the Lodge was clean and presentable at all times.
• Host the breakfast buffet and cook breakfast requests to order for 16 guests.
• Bake an afternoon tea cake and assortment of biscuits on a daily basis.

• Scott Dunn is an award winning luxury tour operator. (winner of the 'Conde Nast Traveller' specialist tour operator award in 2014) It specialises in exclusive Ski Chalets, Villas and tailor made escapes across the.
• Providing an in-depth set up plan for 9 chalets, ensuring that all Chalets were prepared for the season.
• Liaising with Guests prior to, and throughout their holiday to make sure that customised requirement was met, internally with Scott Dunn and externally with suppliers.
• Ensuring that the high standards of Scott Dunn were maintained through every aspect of the guest holiday.

• . In the 2013/14 season, as Resort Manager for their largest operation in Europe, on a par with Val d’Isier I was accountable for:Operations management
• Managing and controlling the operation of 12 chalets, each with 12 – 40 beds
• Achieving resort revenue targets of £750,000 for ski-passes, equipment hire etc. (2013/14 season 1.5% increase on previous season)
• Negotiating competitive deals with food suppliers, ensuring that the lowest possible costs were maintained while produce standards remained high
• Making sure chalet hosts were consistently achieving very challenging expenditure targets
• Representing Skiworld as the main point of contact for all chalet owners, their agents and a diverse range of suppliers

• I managed five exclusive villas across the Algarve each accommodating 4 – 16 guests. Each villa had a private chef, a nanny and a host. As Area Manager, accountable for:
• Achieving ambitious sales and customer service targets, winning consistently excellent feedback
• All resort accounting – with a food budget of £250,000
• Meeting guests at their villas twice weekly, maintaining the company’s reputation for professionalism and excellence
• Dealing calmly and effectively with any problems
• Supervising the team of nannies, maintaining rigorous record keeping/reporting procedures

• Liaising with chalet owners and suppliers.
• Responsible for all in resort accounts and paper work.
• Meeting and greeting guests at the airport as well as in resort.
• Generate revenue through polite yet persuasive resort sales.
• Ability to deal effectively and calmly with customer problems and enquiries.
• Over seeing the running of two chalets, with a total of 55 guests.

• Responsible for all in resort accounts and paper work.
• Meeting and greeting guests at the airport as well as in resort.
• Coordinating all airport transfers to resort.
• Ability to deal effectively and calmly with customer problems and enquiries.
• Coordinating Events and Excursions for over 70 guests on a weekly basis.
• Liaising with hoteliers and suppliers daily.

• Generate revenue through active interaction with the market via telephone-based contact.
• Synthesize and understand complex topics/products, able to effectively communicate this to potential buyers.
• Polite yet persuasive phone manner, used to dealing with cold calling and overcoming objections.
• Driven by targets and used to working in a highly pressurized environment.
• Liaising with the project manager to provide feedback and updates on the development of the sales campaign.
• Coordinating and organizing all sales for the World Architecture festival in Barcelona.