Anna Williams Email & Phone Number

I was the sole person responsible for undertaking all finance related activity; tasks included, purchase ledger, sales ledger, bank and credit card reconciliations, processing expenses. Other tasks included administration of company vehicles, supporting apprentices, registration of customer's warranties and quoting and processing annual renewal.

Being the public face of the organisation as first point of contact for all queries, and ensuring only the highest level of service is delivered to each customer. Using various software packages to advise customers on motor insurance based queries. Providing customers with relevant information on additional products that will embellish their existing.

Co-ordination of up to 40 employees on one shift, ensuring the delivery of excellent quality, service and cleanliness standards delivered to every customer, in a highly pressured environment. Recruitment and selection of employees, initial administration of their files, and organisation of their shifts. Weekly generation of the staff schedule for up to 130.

Bachelor Of Arts (Ba), Retail Management, 2:1

In completing my degree in Retail Management I have been able to analyse and critique retailers’ current financial position, operational.

Education record