Anna W. Email & Phone Number

Responsible for Sales in the Eastern European Region and managed a highly skilled team of Country Sales Team Leaders. Developed and implemented a competitive strategy which resulted in a 230% increase in Sales.Optimized and executed the recruitment process. Minimized recruitment costs by effective contract negotiating and organized best benefits for.

Created and Managed a team of four Sales Consultants and provided solutions to increase revenue. Responsible for KPI achievements and analyzing statistical data in order to maximize the company's revenue. Developed Sales training as well as highly effective call scenarios and conversation scripts.Resolved current challenges, coordinated and synchronized.

Offered customer care to clients from Poland, parts of Europe, and South Africa, over the phone and by email. Actively participated in optimizing customer journeysHandled high-volume calls while for 29 Estée Lauder brands including Estee Lauder, MAC Cosmetics, Bobby Brown, La Mere, and Clinique. Navigated through SAP and CRM to find, manage and resolve.

Londyn, Anglia, Wielka Brytania

Coordinated urgent interpretation services provided to the largest NHS hospitals in Manchester and other medical subcontractors. Managed high-volume emails and calls, prioritized service requests, and evaluated the language skills of Interpreters. Worked in a high-pressure environment responding to emergencies. Responded to clients' complaints by providing.

Advised customers about retail banking products and services that catered to mass market customers, in-person or over the phone, which contributed to increase profit for the bank.Offered banking solutions to customers after capturing the customer profile conversation in the CRM System. Utilized the CRM System for leads to maximize new and existing deposit.

Stany Zjednoczone

Anna had a diverse range of responsibilities as an owner/manager of the webshop. From managing the sales and providing customer service to working on the marketing front with activities like developing and executing campaigns for advertising, search engine optimization, and AdWords, she gained significant experience across several business aspects..

Stany Zjednoczone

Anna has had the opportunity to experience life in the USA as part of an Au-Pair program, which has provided her with a unique cultural experience. Pursuing an education in Medical Administration in the USA she enjoyed creating her first online store as a reseller for www.fragrancenet.com

Bechelors, International Business/Trade/Commerce

Medical Administration

Economic Banking Specialization