Anna Wright Email & Phone Number

Multiple Locations In Washington

The Executive Office Manager is an office manager who has proven capable of running one dental office exceptionally well and is now responsible for two or more dental offices. The Manager is responsible for the operational success of two or more dental offices. This includes responsibility for all decisions related to managing employee and non-clinical patient relations and achieving operational goals. Responsible for executing on Smile Brands’ management responsibilities for its client dental practices, including providing business management services to dental practice staff, solving issues raised by dental practice staff, HR-related tasks, and managing the relationship between dental practice staff and Smile BrandsDevelop and implement plans to promote office efficiency. Act as a mentor, coach, or support for Smile Brands staff. Responsible for all front office HR-related tasks – managing staffing levels within office needs: interviewing, hiring and staffing, firing, training, performance management, and discipline. Review and assess office productivity, services, and financial performance. Manage patient scheduling, productivity, collections and receivables, and expenses. Manage costs to ensure appropriate levels of expenditures.Create a collaborative environment, build and lead a team that promotes Smile Brands culture.Managers are responsible for leading, directing (to), motivating and training the staff at each of their offices. This includes: Recruiting, interviewing, and hiring employees.Training staff and distributing workload appropriately. Active teaching, listening, mentoring, and coaching others regarding a variety of critical office activities. Building skills, motivating, and inspiring integrity, trust and confidence in staff – and identifying when to train and delegate key tasks to team members. Reward and discipline employees; Resolve and manage conflict between all internal and/or external clients.

Issaquah Washington

The Office Manager is responsible for the operational success of the dental office. This includes responsibility for all decisions related to managing employee and non-clinical patient relations and achieving operational goals.Essential Duties and Responsibilities Providing business management services to dental practice staff, solving issues raised by dental practice staff, HR-related tasks, and managing the relationship between dental practice staff and Smile Brands. Plan, direct, and develop duties and responsibilities to Smile Brands front office staff. Act as a mentor, coach, or support for Smile Brands staff. Responsible for all front office HR-related tasks – managing staffing levels within office needs: interviewing, hiring and staffing, firing, training, performance management, and discipline. Review and assess office productivity, services, and financial performance. Manage patient scheduling, productivity, collections and receivables, and expenses. Create a collaborative environment, build and lead a team that promotes Smile Brands culture Act as a communication conduit between the dental practice staff, patients and the community – reinforce and educate constituents regarding value and experience of Smile Brands’ affiliated dentists and dental services.Office managers directly supervise up to twenty (20) dental office auxiliary and clerical staff. Office managers are responsible for leading, directing (to), motivating and training the office staff. This includes: Recruiting, interviewing, and hiring employees. Active teaching, listening, mentoring, and coaching others regarding a variety of critical office activities. Building skills, motivating, and inspiring integrity, trust and confidence in staff – and identifying when to train and delegate key tasks to team members. Active management of staff to establish clear directions, set stretching objectives and goals, evaluate performance.

Greater Seattle Area

The DDO oversees and supports the dental offices in their district in achieving their performance goals by delivering the highest quality dental care and service to patients. The DDO has overall accountability for the results in their district, including: Working directly with each dental office’s management to ensure performance excellence in all aspects of the practice’s operations. Creating a culture that encourages staff development and engagement.Essential Duties and ResponsibilitiesBusiness Services: Develops, implements, disseminates, and administers operations strategies and objectives to ensure the achievement of organization's goals and objectives. Directs the Operations function in conjunction with business growth, introduction of new operational systems, meeting organizational financial objectives and goals in relation to safety, quality, and timely delivery of products or services. Plans and coordinates activities concerned with gathering, recording, and analyzing data about current and potential customers, competitors, and the market for the purpose of creating a business plan. Directs the promotion of the marketing or service activities among customers or prospects; directs representatives who call on existing or potential customers. Directs advertising and marketing campaigns; holds meetings to coordinate efforts of marketing staff. Manages performance and activities of Local Area Managers who report into this position. Establishes policies and objectives of the organization's retail market research function. Carries budgeting responsibilities for the assigned region; discretionary incentive based on EBITDA goals and personal performance.Supervisory ResponsibilitiesProvides first line supervision to District and/or Office Managers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Issaquah Washington

Seattle Washington Area/ Portland Oregon Area