To provide the Foundation with high quality operational management, especially with regard to award and contracts governance and the systems put in place to support these.

Responsible for managing all operations of a membership organisation including finance, marketing, events and administration and leading a team of six. • Continually developing and implementing new systems across the business to improve working practices; producing business cases, developing training programmes and materials for successful implementation and ensured compliance. • Proposed and implemented staff reorganisation and recruitment. Trained new and existing staff. • Constantly improved communications and working relationships with key stakeholders and collaboration partners. Achieved buy-in to revised working practices and strategy. • Ensured business continuity during a period of change in management of the organisation and successful handover to new CEO. • Led a complete review of accounts for the year. Improved our creditor position and reclaimed debt of over 120k. • Reviewing and improving all membership procedures, communications, service and benefits which increased business profile and membership. • Implemented new events project management system to increase revenue.• Responsible for the delivery of the charitable activities of the business. • Supporting business strategy and planning processes.• Developed comprehensive HR policies and procedures where none previously existed and implemented new PDR system to improve and structure staff development.

Large scale change management; designed and implemented systems to improve business practices.• Designed a project management system that substantially increased productivity and reduced over-running projects by half. Achieved buy-in for the system from every level of the organisation; changed imbedded working styles and attitudes.• Successfully created a financial management system from scratch. Assumed responsibility for financial data management at the organisation and contributed to strategic business plans.• Continuously ensured working systems were fit for purpose; designing and implementing improvements where these were not. • Operational management of Research & Consulting team, ensuring current and proposed projects could be delivered to time and budget and resourced appropriately. • Managed all client agreements; provided guidance and advice on terms and conditions. • Ensured continual business improvement and compliance

• Intensive stakeholder management to resolve issues regarding the pension fund and benefit provision for an investment bank’s pension scheme. • Successfully managed project transferring more than 2000 deferred members of the Fund’s benefits of over £3 million to other pension schemes; completed two months before deadline. • Improved business practices including internal and external communication, developed systems and processes to improve efficiency and conducting reviews of suppliers.