•Managing operational tasks related to recruitment administration and documentation •Providing support with high degree of customer focus to Employees from Germany via multiple channels•Using HR systems, Workday and Service Now, to provide solutions & track business requests & queries•Creating and maintaining operational documentation as per internal guidelines•Actively contributing to delivering and improving People & Organization Services to increase employee satisfaction

•Translations (German, Dutch, English)•Analysis and verification of linguistic data•Performing tasks related to the syntax and semantics•Preparing linguistic resources•Creating formal grammars for natural languages•Supporting IT project coordination processes in linguistic team•Close collaboration with Global Teams and NLP engineers

•Existing customers management (responsibility for a defined group of customers - German speaking countries)•New customer onboarding and training (expertise in document requirements and customer registration)•Customer communication and support (day to day issue solving, responding to requests)•Preparation and management of documents (drafting contracts, updating, using company systems)•Checking the quality of provided documents•Assurance of performance indicators… Show more •Existing customers management (responsibility for a defined group of customers - German speaking countries)•New customer onboarding and training (expertise in document requirements and customer registration)•Customer communication and support (day to day issue solving, responding to requests)•Preparation and management of documents (drafting contracts, updating, using company systems)•Checking the quality of provided documents•Assurance of performance indicators (KPIs)•Communicating with 3rd parties and partners•Managing ticketing system•Translating German documents Show less

•Supporting the KYC process in one of the biggest German banks •Evaluating and monitor transactional activity to assess potential suspicious activity.•Verifying the identity of clients to understand the nature and purpose of their relationship with the financial institution for the purposes of performing Know your Customer (KYC) Procedures•Interpreting and implementing client-operating policies regarding financial data.•Identifying data anomalies and red flags for money… Show more •Supporting the KYC process in one of the biggest German banks •Evaluating and monitor transactional activity to assess potential suspicious activity.•Verifying the identity of clients to understand the nature and purpose of their relationship with the financial institution for the purposes of performing Know your Customer (KYC) Procedures•Interpreting and implementing client-operating policies regarding financial data.•Identifying data anomalies and red flags for money laundering, terrorist financing, fraud, sanctions violations, and escalate for second level review. Show less

•Provision of offer management and onboarding services to support the generations of offers•Creation of passwords•Request of kit•Other duties associated with the offer management and onboarding process

•Scheduling interviews across departments•Handling last-minute scheduling changes•Managing the entire recruiting process•Participating in recruitment events•Creating offer letters•Working closely with candidates and HR professionals•Supporting organization’s hiring needs

•Delivery of high quality service phone and chat•Improving the quality of service with submissions to improve processes and services yet to be implemented•Analysis, processing and forwarding of written customer inquiries•Maintenance and use of current databases for providing information