Anna Belle Burleson Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Demonstrates exemplary customer service in all areas. Develops and supports a volunteer program for ATPE volunteer leaders and local units which includes designing recruitment, retention, training, recognition and volunteer successions plans for volunteer leaders. Handles mass correspondence to volunteer leaders including mail-outs, e-communication and publications; maintains a record keeping system for each local unit, region and individual volunteer; and assists all volunteer operations. Serves as liaison between the ATPE state office and local/region volunteer leaders and members communicating in an effective, appropriate and diplomatic manner. Coordinates the annual ATPE awards program including facilitating the application and selection process, ordering physical awards, overseeing the awards presentation and processing award checks. Reviews and assesses accuracy of local/region volunteer leader reports and oversees efforts of local units and regions to maintain compliance with ATPE bylaws and charter standards, as well as state and federal guidelines. Assists with incoming membership department phone calls, as needed.

Austin, Texas, United States

Site Manager for Scoring Center handling the scoring of written responses on standardized tests administered to elementary through high school students. Coordinated project management as well as recruitment, screening, interviewing, scheduling, training and supervision of more than 300 professional temporary staff for multiple projects throughout the year. Supervised two Human Resource Interns as well as the Front Desk Clerk every year. Promoted and mentored leadership staff. Managed information for English Language Arts and other Performance Assessment projects along with data collection activities to ensure client satisfaction. Interpreted and distributed cumulative and daily production statistics. Handled daily personnel issues while monitoring and motivating progress. Selected, prepared and presented training materials on selected projects. Became highly proficient in usage and troubleshooting of in-house proprietary software. (Note: Austin Scoring Center was closed due to lack of work on June 30, 2015.)

Austin, Texas Area

Part-time instructor of water aerobics classes providing cardio workouts of one hour in a group format of up to 20 participants.

Austin, Texas Area

Answered inbound calls in Austin’s Citywide Information Center. Provided citizens with information regarding city services and events, assisted in making contact with various departments and entered service requests. Responsible for fostering and managing relationships amongst various city officials, departments and the citizens of the City of Austin.

Austin, Texas Area

Assistant Scoring Director in regional Scoring Center. Supervised from 4 to 12 Team Leaders and 100 Readers scoring standardized English Language Arts test responses. Responsible for interpreting and distributing cumulative and daily statistics, monitoring and motivating progress, handling personnel issues, and submitting reports as required. Proficient on in-house computerized scoring system, Hand Score Client.

Austin, Texas Area

Temporary Receptionist for Aguirre Corporation, a small professional architects firm. Answered multi-line telephone, handled mail and invoices, trained new Receptionist.

Austin, Texas Area

Temporary Office Manager for mid-sized office handling environmental licensing contracts, including supervision of one part-time administrative staff person.

Phoenix, Arizona Area

First Grade and Third Grade classroom teacher in suburban elementary school. Responsible for primary instructional responsibility inclusive of curriculum, planning and instruction. Handling of regular progress monitoring for calculation of student success in reading and math. Working on a team of four teachers to deliver instruction to students. Taught 3 weeks Summer Science/Math Camp. Afterschool sponsor of Cooking Club and Garden & Nature Club. Co-Chair of Motivational Committee to provide inspiration for 30+ teachers on campus.

Phoenix, Arizona Area

Resource teacher in rural high school for grades 9, 10, 11 and 12. Responsible for implementation of curriculum and lesson-planning for High School Basic English, Basic Reading, Basic Biology and Basic Skills classes involving all-level Special Education students along with shared supervision of one classroom aide. Primary accountability for caseload of 40+ students including planning and facilitation of Individualized Education Plan meetings using GoalView and IEP Pro as well as tracking and monitoring of annual goals. Also handled referrals for new evaluations and triennial re-evaluations of Special Education students on caseload.

Austin, Texas Area

Elementary substitute teacher in large suburban school district. Responsible for implementation of lesson plans and classroom discipline in multiple classrooms from Early Childhood through Fifth Grade. Held long-term positions in Early Childhood and Elementary Resource room.

Austin, Texas Area

Classroom teacher in new Early Childhood Program at a state-chartered elementary school. Assisted in development of curriculum, policies and procedures. Responsible for classroom implementation of developing curriculum emphasizing social skills, reading and math readiness skills and problem solving skills. Entrusted with classroom of 18-20 three and four year olds as well as primary supervision of one classroom aide. [Note: School went bankrupt.]

Austin, Texas Area

Part-time tutor working with students from 6 years old to adults. Subjects taught included reading, language arts, creative writing, math and study skills.

Austin, Texas Area

Classroom aide in middle school life skills classroom working with ten special education students in grades 6, 7 and 8. Responsible for implementation of life skills curriculum in partnership with classroom teacher and another aide. Assisted students in successful participation in inclusion classes, mastery of personal hygiene skills and completion of assigned tasks in classroom. [Note: Classroom teacher went out on disability for the last half of the school year. Assumed her duties including lesson planning and coordination of multiple substitute teachers.]

Austin, Texas Area

First grade teacher for summer enhancement program. Fully responsible for development and implementation of curriculum, both academic and enrichment.

Austin, Texas Area

Second grade classroom teacher in urban elementary school. Responsible for primary instructional responsibility inclusive of curriculum, planning and instruction.

Austin, Texas Area

Independent Retreat Facilitator and PlannerDeveloped, implemented and facilitated personal development retreats for women survivors of violence. Placed particular emphasis on leadership development and grassroots organizing skills for women.Texas Council on Family Violence, Interim Membership CoordinatorCoordinated membership services for statewide advocacy agency. Facilitated recruitment of non-member programs and renewals of current programs. Texas Council on Family Violence, Domestic Violence State Plan CoordinatorCoordinated development of statewide plan to increase access to domestic violence services. Liaised with researchers on research, data collection and report development.Urban Institute, Statewide Coordinator, Victim Impact Evaluation StudyLiaised between Urban Institute and five Texas sexual assault agencies providing support in recruitment of women for a study provided through Violence Against Women Act monies.Birch & Davis Health Management Corporation, Customer Service CoachCustomer Service Coach at the statewide call center for the Children’s Health Insurance Program. Monitored incoming calls between applicants for the Program and 90+ Customer Service Representatives. Re-wrote Customer Service Skills curriculum for new staff.Insure - A - Kid, Outreach SupervisorProvided primary supervision and leadership for a team of 20 Outreach Workers in grant-funded program to promote the Children’s Health Insurance Program. Developed and implemented policies and procedures for accountability of workers. Assisted in development of a virtual private network (VPN) to collect data through an internet website.National Domestic Violence Hotline, A Project of the Texas Council on Family Violence, Call Center Manager, Temporary Satellite Call Center, Cheshire, ConnecticutManaged temporary satellite call center set up in response to a Phillip Morris ad campaign. Supervised and coached over 40 Hotline Advocates in answering national crisis calls.

Austin, Texas Area

Managed team of nine Victim Witness Counselors who served as liaisons between prosecuting attorneys and victims and assisted victims in applying for protective orders. Served as community trainer on domestic violence issues.

Austin, Texas Area

Co-founder of national, toll-free, 24-hour crisis line. Assisted in writing of the initial federal grant. Coordinated initial and ongoing training of direct service staff. Created and co-managed an innovative and unique partnership with a local provider for training volunteers. Fulfilled primary administrative functions including hiring as well as direct supervision and training of five management staff with additional indirect supervision of 17 direct service staff. Coordinated development of computerized tracking system of clients and services. Regular contributor to statewide and national domestic violence publications. Handled media (live, video and print) interviews regarding local, statewide and national domestic violence issues.

Austin, Texas Area

Fielded primary instructional responsibility for Kindergarten classroom inclusive of curriculum, planning and instruction. Demonstrated experience in working with diverse cultures. Elected to District Management Team and Site-Based Decision-Making Team.

Bachelor Of Science (Bs), Elementary Education And Teaching

Counselor Education/School Counseling And Guidance Services

Education record

Certificate In Non-Profit Leadership & Management; Certificate In Volunteer Management, Center For Non-Profit Studies