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Anna De Luca Email & Phone Number
Service Delivery Manager
at
ABBYY
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Manager
Location
Miami, Florida, United States
Company size
Who is Anna De Luca? Overview
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Quick answer
Anna De Luca is listed as Service Delivery Manager at ABBYY, a company with 10999 employees, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Anna De Luca.
Anna De Luca previously worked as Technical Program Manager at Citrix and Service Delivery Manager at Citrix. Anna De Luca holds Bachelor'S Degree, Chemical Engineering Double Minor Entrepreneurship, Material Science And Engineering from California State Polytechnic University-Pomona.
Company email context
Email format at ABBYY
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ABBYY
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Profile bio
About Anna De Luca
As a Technical Program Manager at Citrix, I lead and manage the delivery of complex and customized citrix solutions for our clients, ensuring high quality, efficiency, and customer satisfaction. I collaborate with cross-functional teams, including engineering, product, and sales to define and solve technical problems, optimize performance, and implement best practices. I also leverage CompTIA A+ and ITIL certifications to provide technical support and guidance to our clients and internal stakeholders.
Current workplace
Anna De Luca's current company
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Abbyy
5 roles
Anna De Luca work experience
A career timeline built from the work history available for this profile.
Technical Program Manager
CurrentCitrix Managed Services (CMS) Business Transition- Coordinated the strategic planning and execution of the CMS business transition to partners for 21 Enterprise customers within nine months, achieving zero escalations.- Transitioned all workflows from ServiceNow to JIRA and developed operations dashboards for engineers.- Provided transition status updates.
Jan 2024 - Present
Service Delivery Manager
- Managed projects for six enterprise customers in networking, cloud (AWS, Azure, Citrix Cloud), and virtualization domains.- Enhanced cross-functional communication between Citrix Support, Sales, and Product teams, reducing time to close by 97% and backlog cases by 50%.- Developed KPIs and processes for networking support engineers, achieving a 100%.
Dec 2022 - Jan 2024
Associate Consultant
Jul 2022 - Dec 2022
Chemical Engineer
Aug 2019 - Dec 2019
Team & coworkers
Colleagues at ABBYY
Other employees you can reach at citrix.com. View company contacts for 10999 employees →
DT
Dan Tong
Colleague at Abbyy
Nanjing, Jiangsu, China, China
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SK
Siva Kumar Bankuru
Colleague at Abbyy
Bengaluru, Karnataka, India, India
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HS
Hong Su
Colleague at Abbyy
United States, United States
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MB
Monica Brunicelli
Colleague at Abbyy
Fort Lauderdale, Florida, United States, United States
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AK
Abhai Kumar
Colleague at Abbyy
Bengaluru, Karnataka, India, India
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VC
Vysakh C.
Colleague at Abbyy
Bengaluru, Karnataka, India, India
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BM
Brundaban Mohapatra
Colleague at Abbyy
Bengaluru, Karnataka, India, India
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KM
Kim Masalin
Colleague at Abbyy
Helsinki, Uusimaa, Finland, Finland
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AM
Alberto Muñoz
Colleague at Abbyy
Miami, Florida, United States, United States
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NL
Nicole Liu
Colleague at Abbyy
Fort Lauderdale, Florida, United States, United States
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Dan Tong
Colleague at Abbyy
Nanjing, Jiangsu, China, China
View →
SK
Siva Kumar Bankuru
Colleague at Abbyy
Bengaluru, Karnataka, India, India
View →
HS
Hong Su
Colleague at Abbyy
United States, United States
View →
MB
Monica Brunicelli
Colleague at Abbyy
Fort Lauderdale, Florida, United States, United States
View →
AK
Abhai Kumar
Colleague at Abbyy
Bengaluru, Karnataka, India, India
View →
VC
Vysakh C.
Colleague at Abbyy
Bengaluru, Karnataka, India, India
View →
BM
Brundaban Mohapatra
Colleague at Abbyy
Bengaluru, Karnataka, India, India
View →
KM
Kim Masalin
Colleague at Abbyy
Helsinki, Uusimaa, Finland, Finland
View →
AM
Alberto Muñoz
Colleague at Abbyy
Miami, Florida, United States, United States
View →
NL
Nicole Liu
Colleague at Abbyy
Fort Lauderdale, Florida, United States, United States
View →
1 education record
Anna De Luca education
FAQ
Frequently asked questions about Anna De Luca
Quick answers generated from the profile data available on this page.
What company does Anna De Luca work for?
Anna De Luca works for ABBYY.
What is Anna De Luca's role at ABBYY?
Anna De Luca is listed as Service Delivery Manager at ABBYY.
Where is Anna De Luca based?
Anna De Luca is based in Miami, Florida, United States while working with ABBYY.
What companies has Anna De Luca worked for?
Anna De Luca has worked for Abbyy, Citrix, and Marathon Petroleum Corporation.
Who are Anna De Luca's colleagues at ABBYY?
Anna De Luca's colleagues at ABBYY include Dan Tong, Siva Kumar Bankuru, Hong Su, Monica Brunicelli, and Abhai Kumar.
How can I contact Anna De Luca?
You can use AeroLeads to view verified contact signals for Anna De Luca at ABBYY, including work email, phone, and LinkedIn data when available.
What schools did Anna De Luca attend?
Anna De Luca holds Bachelor'S Degree, Chemical Engineering Double Minor Entrepreneurship, Material Science And Engineering from California State Polytechnic University-Pomona.
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