Licensed Property, Casualty, Life and NJ S.A.I.P. Established client relationships with State Farm policyholders and follow up as needed.Quoted and bound new and renewed State Farm policies with company-provided leads.Support policy holders by responding to inquiries regarding insurance availability, eligibility, coverage’s, policy changes, transfers, claim submissions and billing clarification.Training new producers on SalesForce.com and how it works with State Farm.Living the dream to help people in there time of need.

Manage media collateral. Collaborate with 3rd party vendors to develop, process and broadcast media, websites, social media, and phone orders. Using Basecamp as a Project Management tool.Work with production companies to help develop commercials that are broadcasted on TV and online. Track Amazon usage and inventory. Report cost per order, cost per call data and make recommendations. Analyze trends with shopping patterns. Manage online and offline marketing programs throughout the project lifecycle Analyze effectiveness of marketing programs against target metrics.Manage assigned multichannel marketing budget.

Marketing Technology Specialist (1/13- 2/15) Managed daily communications of 6 intranet websites which included content coordination, troubleshooting, and translation process of 3 languages. Researched new ways of working to continuously improve employee knowledge of company.Designed, implemented and maintained partner portal for distributors and intranet sites for several countries.Developed and trained over 300 employees with new ways of working i.e. Webinars, Podcast, apps, text messaging, yammer, SharePoint communities, and intranet.Conducted surveys, reviewed, and analyzed data to help improve employee knowledge of company activities. This increased reader base by 30%.Updated CRM database with new data which included bounce backs, new prospects and general maintenance of CRM. Online Marketing Specialist (7/2008-12/2012)Reviewed contents according to company specifications.Managed daily internet, intranet, extranet, and registration for the U.S. market. This also included email campaigns, and target marketing, for over 300 employees. Also responsible for online budget and managing vendor relationships. Coordinated and developed online campaigns. Identified, researched, implemented and trained employees with new online registration system used for all U.S. events.Developed, designed, uploaded lists and executed email marketing campaigns using Constant Contact. Processed email bounce backs and linked to CORE our CRM solution.Supported and assisted go live to new SharePoint platform for internet sites in 13 languages. Planned and implemented social media signoff for the Americas, this process was replicated for other counties.

Worked with franchisors to administered target marketing campaigns and improved SEO and PPC for clients.Maintained effective & affordable SEO and PPC marketing programs, tracked visitor’s and optimized customer searches using Google analytics.Managed customer relations for franchiseexpo.com and MyBruno.com websites also conducted demos and training of in-house CRM solution for franchisors.

Managed corporate Incentive/Rebate programs, which earned over $20 Million. Developed and maintain MS Access database compiling all rebate programs for over 200 manufacturers. Analyzed, compiled and updated price changes for over 50,000 items. Kept track of production schedule for company’s 800 page annual catalogs.

Managed websites and CRM system. Developed and maintained two websites which resulted in sales 10% increase.Identified, researched and implemented a new Internet service provider, which resulted in a 93% cost savings.

Database Administration (DBA) for Customer Relationship Management (CRM) system and managed website using Dreamweaver, HTML and CSS.Responsible for installation, training, troubleshooting, querying, reporting and maintaining Sales and Marketing contact management system. Supporting 25 users, this provided a low cost means to market to specific industries.Interacted with Clients, Employees and Senior Management to develop and manage Marketing Collateral, Trade Shows, User Conferences and ROI Activity Reports.

Reviewed various department needs and found solutions to streamline the process.Designed and supported Access databases, one of which was used globally in the U.S., Sweden, UK and Australia.Developed time and expense entry system, while streamlining the billing process.

Coordinated domestic and international classes for 25 locations utilizing 30 instructors.Coordinated biding process for all vendors, 3 bids per project.Managed daily building maintenance issues, receptionists and mailroom staff.